Employee Relations Business Partner

About the Company

Eden Housing is an equal opportunity employer. Eden Housing does not discriminate based on race, color, religion, sex, disability, familiar status, national origin, or any other arbitrary basis.

About the Role

Under the guidance of the Employee Relations Manager, the Employee Relations Business Partner (HRBP) serves as an advisor to managers, and employees by providing guidance on workplace concerns, policy interpretation, performance management, and compliance matters. This role supports the full lifecycle of employee relations activities, including investigations, disciplinary actions, leave administration, accommodations, and offboarding, while ensuring consistent and legally compliant application of company policies. The HRBP collaborates closely with HR leadership, Legal, Safety/Risk, and Payroll to mitigate risk and promote a respectful, compliant, and engaged workplace culture.

Responsibilities

Employee Relations & Advisory Support

• Advise supervisors, managers, and leaders on interpreting and applying HR policies, employment laws, and best practices to address employee concerns consistently and effectively.
• Serve as a point of contact for employees and managers regarding workplace issues, conflict resolution, and ER related inquiries; redirect or escalate matters as appropriate.
• Support and reinforce fair, consistent, and compliant people practices across the organization.

Investigations, Discipline & Performance Management

• Conduct and support basic employee relations investigations, including intake, fact‑finding, documentation, and outcome recommendations.
• Manage low-level disciplinary processes, including performance and behavioral issues, in alignment with company policy and legal requirements.
• Support the performance management process, including corrective action documentation and manager coaching.
• Execute employee terminations or suspensions, onsite or via virtual platforms (e.g., Teams), ensuring professionalism, compliance, and appropriate documentation.

Compliance, Risk & Workplace Safety

• Support workplace violence prevention (WPV) incidents, partnering with HR leadership, Safety, and Risk Management as required.
• Support compliance with meal and overtime policies, including issuing bi‑weekly notices to employees and management.
• Coordinate work related injury processes with Safety, Risk, and Workers’ Compensation partners.

Leave Management & Accommodations

• Support in administering and managing employee leaves of absence, including FMLA, CFRA, PDL, ADA, Workers’ Compensation, and related programs, as needed.
• Support in manual pay and benefit calculations related to FMLA, CFRA, PDL, and Workers’ Compensation, as needed.
• Support in managing reasonable accommodation (RA) requests and the interactive process through completion when assigned, engaging the ER Manager and/or legal counsel as needed.

HR Operations & Administrative Support

• Provide ER administrative support, including case tracking, documentation management, and reporting.
• Maintain accurate ER case logs and reporting metrics.
• Process Paycom employee changes related to ER actions.
• Manage EDD unemployment claims and related documentation.
• Verify rehire eligibility and eligibility for internal transfers, promotions and GroundBreakers in accordance with company guidelines.

Offboarding, Reporting & Analytics

• Facilitate employee offboarding and terminations, ensuring completion of required steps and documentation.
• Manage or support the exit survey process by capturing data from voluntary departures.
• Complete quarterly and annual reports related to Employee Relations, Workers’ Compensation, Workplace Violence Prevention, and turnover trends.

Training, Culture & Engagement

• Provide training to managers and employees on a variety of workplace topics, including performance management, policy application, and employee relations best practices.
• Provide ongoing policy guidance and interpretation to support consistent application across the organization.
• Support culture and engagement initiatives that reinforce company values and a respectful workplace environment.

Qualifications

• 3 years or more direct responsibility for investigation, discipline and involuntary separations or Bachelor’s degree in Human Resources, Labor Relations. Or an equivalent combination of education and experience in working in employee relations.
• Certification in Human Resources, preferred (SPHR, PHR, SHRM-CP or SHRM-SCP)
• Workplace investigations training.

Required Skills

• Bilingual English/Spanish preferred.
• Ability to achieve results for the organization with and through other people, utilizing creative and innovative solutions, conflict management and problem-solving skills.
• Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook).
• Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
• Ability to work under pressure and successfully meet deadlines.
• Ability to work independently and in a team environment, under minimal supervision.
• Ability to communicate and interface professionally and sensitively to staff, board, residents and public.
• Ability to handle shifting and multiple priorities in a fast paced, growth environment.
• Strong communication (verbal and written), decision-making, interpersonal, organizational, administrative, negotiation and conflict resolution skills.
• Flexible, innovative, detail-oriented and well organized.
• Must be able and willing to travel to all company locations to carry out duties and responsibilities.
• Commitment to the companies’ goals and philosophy.

Preferred Skills

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, government regulations, loan documents, financial reports, regulatory agreements and other legal documents.
• Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information to