What are the responsibilities and job description for the Auto Parts Clerical Support Staff position at Ed Morse Automotive Group?
Accelerate your career with Ed Morse Automotive Group! With 80 years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 locations, representing 40 automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
We are currently seeking a dependable and detail-oriented Auto Parts Clerical Support Staff member to assist with processing, tracking, and resolving claims related to damaged or missing inventory. This position plays a vital role in helping maintain inventory accuracy, ensuring timely resolution of issues, and supporting the warehouse operations team with administrative tasks.
Responsibilities
Key Responsibilities
In addition to a rewarding career, Ed Morse offers our employees the following:
We are currently seeking a dependable and detail-oriented Auto Parts Clerical Support Staff member to assist with processing, tracking, and resolving claims related to damaged or missing inventory. This position plays a vital role in helping maintain inventory accuracy, ensuring timely resolution of issues, and supporting the warehouse operations team with administrative tasks.
Responsibilities
Key Responsibilities
- Log and document all damaged, missing, or returned items from shipments
- Initiate and track claims with carriers, vendors, or internal departments
- Collect, organize, and maintain evidence (photos, reports, packing slips, etc.) for each claim
- Communicate with warehouse staff, drivers, suppliers, and customer service teams regarding claim status
- Prepare weekly and monthly reports on claims, damages, and resolutions
- Update inventory systems to reflect claims or adjustments
- Assist with quality control checks and damage assessments as needed
- Maintain filing systems and records, both digital and physical
- Support clerical needs within the warehouse and an office environment
- Requirements
- High school diploma or equivalent (GED); additional training in logistics or inventory control is a plus
- Minimum 1 year of clerical or administrative experience
- Strong data entry skills and attention to detail
- Proficient in Microsoft Office (especially Excel and Outlook)
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Problem-solving mindset and ability to follow through with minimal supervision
- MUST BE ABLE TO PASS AND DRUG SCREEN AND BACKGROUND CHECK
- Ability to work in a high-paced atmosphere
- Good problem-solving skills
- Team oriented with the ability to work with others and also individually
- Ability to adapt and be flexible, while keeping a positive attitude
In addition to a rewarding career, Ed Morse offers our employees the following:
- 401K with a 25% match up to 6% of your contribution
- Competitive Health Benefits including: Medical, Dental, Vision, and Telemedicine
- Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability
- Employee Assistance Program- Short-term counseling on all aspects of life!
- Quarterly Wellness Program to help you reach your health goals!
- Vacation Pay and Sick Pay
- Six Paid Holidays each calendar year
- Fantastic Employee Purchase Program! – Discounts on vehicles, parts & service
- Employee Referral Program- Get rewarded for working with friends!
- Become involved in our community with Ed Morse Cares
- Unlimited career potential- opportunities in multiple states with over 30 brands and growing!
- Ongoing Education- receive manufacturer and product knowledge training