What are the responsibilities and job description for the Veterinary Client Service Representative - Swing Shift position at ECU Health?
Description
ACCESS Los Angeles is seeking a Part-Time, Swing shiftClient Care Representative to join our growing team!
Our Client Care Team Members are the "first faces" to our pet parents as they embark on their pet's visit to our hospital. We at ACCESS, recognize the importance of finding people-driven individuals who have a passion for helping our furry friends.
Compensation: Our pay ranges begin at $21 - $23/hour,dependent upon existing experience.
Schedule: Monday, Wednesday 4:00PM- 3:00AM & Saturday 12:00pm-10:30pm
ACCESS Los Angeles also offersshift differentials..
Shift hours worked between:
7pm-11pm = additional$2/hour
11pm-7am = additional$3/hour
any shift on Saturdays and Sundays = additional$2/hour
What makes the best candidates?
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
ACCESS Los Angeles is seeking a Part-Time, Swing shiftClient Care Representative to join our growing team!
Our Client Care Team Members are the "first faces" to our pet parents as they embark on their pet's visit to our hospital. We at ACCESS, recognize the importance of finding people-driven individuals who have a passion for helping our furry friends.
Compensation: Our pay ranges begin at $21 - $23/hour,dependent upon existing experience.
Schedule: Monday, Wednesday 4:00PM- 3:00AM & Saturday 12:00pm-10:30pm
ACCESS Los Angeles also offersshift differentials..
Shift hours worked between:
7pm-11pm = additional$2/hour
11pm-7am = additional$3/hour
any shift on Saturdays and Sundays = additional$2/hour
What makes the best candidates?
- Have a desire to help people through what is often a stressful event in their lives
- Minimum one year of experience in a customer service role (prior veterinary experience required)
- Must be able to read, write and speak English fluently in a clear and audible voice
- and most importantly...embody our core principles: Quality, Integrity, Compassion and Service
- Answer incoming calls, message taking
- Triage incoming requests
- Guide clients through check-in, discharge, check out
- Handle financial transactions
- Facilitate medication requests
- Understanding department-specific medications, diagnostics, and procedures
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
Salary : $21 - $23