What are the responsibilities and job description for the Program Manager position at ECRI?
Description
WHY CHOOSE ECRI?
Benefits
ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team:
At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world.
As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care.
The Most Trusted Voice in Healthcare
ECRI Is Proud To Serve The Healthcare Industry, From Providers And Insurers To Government Agencies, And Medical Associations. Our Areas Of Focus Include
At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally.
The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees.
It's what makes ECRI unique, and why we are the most trusted voice in healthcare.
Position Summary
This role affords an opportunity to have significant impact on the organization’s project management and process improvement systems with a focus on operational excellence & strategic execution to enable the organization to improve healthcare worldwide with increasing levels of effectiveness and efficiency.
This role for an experienced project manager will be involved in organizational strategy deployment, implementation & execution of critical enterprise-level strategic projects, business process transformations, and supporting the development of new products/services across the organization.
The Program Manager must be able to effectively lead and manage projects, develop, and manage program/project schedules, and lead program/project execution leveraging the appropriate project management and process improvement tools. This role must be able to effectively construct detailed work plans, manage teams, achieve milestones, and communicate the results across a broad stakeholder audience.
This role within ECRI provides a real opportunity to have impact on the ability of the organization to grow in its mission through the consistent execution of key programs and projects, strategic initiatives, and process improvement initiatives.
Essential Functions
Reasonable Accommodation Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Support organizational needs assessment, development of program/project plans, goals, and objectives regarding ECRI Key Initiatives implementation.
Develop plans and processes needed to accomplish the program/project objectives.
Support the design of content, tools, and processes which enable effective, standardized, scalable deployment of organizational-wide project management.
Monitor all phases of projects to ensure that maximize efficiencies and optimal productivity standards are being met.
Report project outcomes and/or risks to the appropriate management channels as needed escalating issues as necessary based on project work plans.
Support the development and maintenance of processes to manage scope over the project lifecycle, setting project quality and performance standards, and assessing and managing risk within multiple projects.
Keep abreast of technological advancements and look for practical applications to improve processes.
Additional Responsibilities
Other duties, as assigned.
Accountability Metric(s)
Compile defined metrics and submit required recurring reports to business leaders/ management.
When required, responsible for coaching the project leader to manage to the budget & schedule of each active project.
Qualifications
QUALIFICATIONS
Experience
5 years’ experience in managing technical projects.
Experience with systems implementations & data integrations. (ie: ERP, CRM, etc)
Experience With Data Management (Master Data Management Experience Preferred).
Excellent project management skills and the ability to move groups forward and maintain momentum.
Strong organizational skills, attention to detail, problem solving experience and professional manner.
Experience in Change Management/Process and Performance Improvement
Ability to perform under minimum direction, with high personal energy, and a positive approach to dealing with challenges and ambiguity.
Ability to deal with conflict positively.
Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
Effective, clear, and persuasive oral and written communication skills with individuals and groups.
Experience managing and prioritizing multiple tasks and working both independently and as part of a team.
Ability to meet task deadlines and communicate effectively across all levels of the organization from the Senior Leadership Team to the front line.
Flexible, team player who can adjust to and work to improve changing processes.
Excellent writing skills.
Education
Bachelor’s Degree in relevant field or equivalent experience required.
Computer Skills
Proficient with Microsoft Office 365 Suite of products (e.g., Word, Excel, and PowerPoint).
Proficient with Jira and Confluence (preferred).
Proficient with Smartsheet, Microsoft Project for the Web or other Project Management tools (preferred).
Certifications & Licenses
Preferred – PMI- CAPM or PMP certification.
Position Compensation
Preferred – Six Sigma certification (LSSGB or LSSBB)
The salary range for new employees in this position is $92,902.52 - $105,444.36, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO).
ADA STATEMENT
ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.
EEO STATEMENT
ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.
WHY CHOOSE ECRI?
Benefits
ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team:
- Industry leadership: We have a long history and proven reputation in patient safety and medical technology research.
- On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology.
- Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
- Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan.
- Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts).
- Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.
At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world.
As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care.
The Most Trusted Voice in Healthcare
ECRI Is Proud To Serve The Healthcare Industry, From Providers And Insurers To Government Agencies, And Medical Associations. Our Areas Of Focus Include
- Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations.
- Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines.
- Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain.
At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally.
The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees.
It's what makes ECRI unique, and why we are the most trusted voice in healthcare.
Position Summary
This role affords an opportunity to have significant impact on the organization’s project management and process improvement systems with a focus on operational excellence & strategic execution to enable the organization to improve healthcare worldwide with increasing levels of effectiveness and efficiency.
This role for an experienced project manager will be involved in organizational strategy deployment, implementation & execution of critical enterprise-level strategic projects, business process transformations, and supporting the development of new products/services across the organization.
The Program Manager must be able to effectively lead and manage projects, develop, and manage program/project schedules, and lead program/project execution leveraging the appropriate project management and process improvement tools. This role must be able to effectively construct detailed work plans, manage teams, achieve milestones, and communicate the results across a broad stakeholder audience.
This role within ECRI provides a real opportunity to have impact on the ability of the organization to grow in its mission through the consistent execution of key programs and projects, strategic initiatives, and process improvement initiatives.
Essential Functions
Reasonable Accommodation Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Support organizational needs assessment, development of program/project plans, goals, and objectives regarding ECRI Key Initiatives implementation.
Develop plans and processes needed to accomplish the program/project objectives.
Support the design of content, tools, and processes which enable effective, standardized, scalable deployment of organizational-wide project management.
Monitor all phases of projects to ensure that maximize efficiencies and optimal productivity standards are being met.
Report project outcomes and/or risks to the appropriate management channels as needed escalating issues as necessary based on project work plans.
Support the development and maintenance of processes to manage scope over the project lifecycle, setting project quality and performance standards, and assessing and managing risk within multiple projects.
Keep abreast of technological advancements and look for practical applications to improve processes.
Additional Responsibilities
Other duties, as assigned.
Accountability Metric(s)
Compile defined metrics and submit required recurring reports to business leaders/ management.
When required, responsible for coaching the project leader to manage to the budget & schedule of each active project.
Qualifications
QUALIFICATIONS
Experience
5 years’ experience in managing technical projects.
Experience with systems implementations & data integrations. (ie: ERP, CRM, etc)
Experience With Data Management (Master Data Management Experience Preferred).
Excellent project management skills and the ability to move groups forward and maintain momentum.
Strong organizational skills, attention to detail, problem solving experience and professional manner.
Experience in Change Management/Process and Performance Improvement
Ability to perform under minimum direction, with high personal energy, and a positive approach to dealing with challenges and ambiguity.
Ability to deal with conflict positively.
Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
Effective, clear, and persuasive oral and written communication skills with individuals and groups.
Experience managing and prioritizing multiple tasks and working both independently and as part of a team.
Ability to meet task deadlines and communicate effectively across all levels of the organization from the Senior Leadership Team to the front line.
Flexible, team player who can adjust to and work to improve changing processes.
Excellent writing skills.
Education
Bachelor’s Degree in relevant field or equivalent experience required.
Computer Skills
Proficient with Microsoft Office 365 Suite of products (e.g., Word, Excel, and PowerPoint).
Proficient with Jira and Confluence (preferred).
Proficient with Smartsheet, Microsoft Project for the Web or other Project Management tools (preferred).
Certifications & Licenses
Preferred – PMI- CAPM or PMP certification.
Position Compensation
Preferred – Six Sigma certification (LSSGB or LSSBB)
The salary range for new employees in this position is $92,902.52 - $105,444.36, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO).
ADA STATEMENT
ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.
EEO STATEMENT
ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.
Salary : $92,903 - $105,444
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