Housekeeper and front desk

Job Summary
Join our dynamic hospitality team as a Housekeeper and Front Desk Associate, where your energy and dedication will create memorable experiences for our guests. In this dual role, you will ensure our property remains spotless and welcoming while providing exceptional customer service at the front desk. Your enthusiasm will help foster a warm, inviting environment that encourages guest satisfaction and loyalty. This paid position offers an exciting opportunity to develop your skills in hospitality management, guest relations, and front desk operations.

Responsibilities

• Maintain cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces to uphold high standards of hygiene and presentation
• Greet guests warmly upon arrival, check them in efficiently, and assist with their needs throughout their stay
• Manage multi-line phone systems with professionalism, providing accurate information and courteous assistance to callers
• Handle guest inquiries, resolve issues promptly, and ensure a positive experience through excellent customer service and hospitality skills
• Support night audit procedures by reconciling accounts, updating records, and preparing reports for management review
• Coordinate with housekeeping staff to prioritize cleaning schedules and address special guest requests or VIP needs
• Uphold hotel policies related to guest safety, security protocols, and phone etiquette to maintain a secure and welcoming environment

Requirements

• Previous experience in hotel management, hospitality services, or front desk operations is highly preferred
• Bilingual or multilingual abilities are a strong plus for effective communication with diverse guests
• Strong customer service skills with a friendly, energetic attitude that promotes guest satisfaction
• Ability to perform physical tasks such as cleaning, lifting light loads, and standing for extended periods
• Knowledge of hotel management systems and night audit procedures is desirable
• Excellent communication skills with proficiency in phone etiquette and handling multi-line phone systems
• A genuine passion for hospitality, guest relations, and creating memorable experiences for visitors

Embark on a rewarding career where your proactive approach and hospitality expertise will make a real difference. We’re dedicated to supporting your growth while ensuring every guest feels valued from check-in to check-out!

Pay: From $12.00 per hour

Benefits:

• Free parking

Work Location: In person

Benefits:

Salary : $12