What are the responsibilities and job description for the Front Desk Associate position at Econo Lodge?
Job Summary
We are seeking an energetic and personable Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service. Your enthusiasm and organizational skills will help create a positive environment for visitors, and team members alike. The position is part-time, and we are looking to fill the 7am-3pm and 3pm-11pm position. Must be able to work both shifts. Previous hospitality experience is preferred, but not required.
Duties
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel/local area
Front Desk Requirements:
- High school qualification or equivalent.
- Previous hospitality experience would be advantageous.
- Well-presented and professional appearance.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
- Must be able to work weekends and holidays.
Join us as a Front Desk Associate to be the friendly face that keeps our operations running smoothly! Your dedication to customer service combined with your organizational talents will make a meaningful impact every day.
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
Work Location: In person
Benefits:
Employee Discounts, Pet Friendly WorkplaceSalary : $15 - $17