What are the responsibilities and job description for the Billing Manager position at Ecobat?
I. Position Description
The Billing Manager is responsible for overseeing all billing operations to ensure accurate, timely, and compliant invoicing for Ecobat’s business operations. This role provides leadership to the billing team, drives process improvements, and partners cross‑functionally to support strong cash flow, customer satisfaction, and financial controls. This role is also the plant cost accountant for one of the North American locations.
This position is based in Dallas, TX and plays a key role in Ecobat’s order‑to‑cash cycle and supports a fast‑paced, high‑volume environment within a global organization committed to sustainability.
Essential Duties And Responsibilities
Leadership & Oversight
This job description is intended to describe the general nature and level of work being performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change at any time with or without notice.
Ecobat is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
The Billing Manager is responsible for overseeing all billing operations to ensure accurate, timely, and compliant invoicing for Ecobat’s business operations. This role provides leadership to the billing team, drives process improvements, and partners cross‑functionally to support strong cash flow, customer satisfaction, and financial controls. This role is also the plant cost accountant for one of the North American locations.
This position is based in Dallas, TX and plays a key role in Ecobat’s order‑to‑cash cycle and supports a fast‑paced, high‑volume environment within a global organization committed to sustainability.
Essential Duties And Responsibilities
Leadership & Oversight
- Lead, coach, and develop a team of billing professionals
- Establish clear performance expectations and promote continuous improvement
- Ensure appropriate staffing, workload balance, and adherence to deadlines
- Manage end‑to‑end billing processes including invoicing, credits, adjustments, and corrections
- Ensure invoices are accurate and issued timely in accordance with customer contracts, pricing, and company policies
- Oversee billing dispute resolution and collaborate with internal teams to resolve issues efficiently
- Analyze plant cost and production reports to inform financial statements
- Support external and internal audits with clear documentation and timely responses
- Track and evaluate physical inventory performance and calculate gain/loss
- Perform and support timely month-end close processes
- Partner with Sales, Operations, Customer Service, and Finance to improve billing accuracy and customer experience
- Support contract reviews and pricing updates that impact billing
- Serve as a subject matter expert on billing processes and systems
- Maintain and enhance billing policies, procedures, and internal controls
- Support month‑end close activities, reconciliations, and audit requests
- Monitor billing KPIs, identify trends, and recommend process improvements
- Ensure compliance with GAAP, tax requirements, and company standards
- Support ERP and system enhancements related to billing and order‑to‑cash
- Drive automation and standardization initiatives where possible
- Bachelor's degree in Accounting, Finance, Business Administration, or related field
- Minimum of 5 years of experience in billing, accounts receivable, cost accounting or finance operations
- Prior people management or team leadership experience required
- Strong understanding of billing workflows, internal controls, and revenue‑related processes
- Experience in a high-volume, complex environment (manufacturing, industrial, or shared services preferred)
- Proficiency with ERP systems (SAP, Oracle, or similar preferred)
- Advanced Excel skills
- Excellent analytical, organizational, and problem‑solving skills
- Strong communication skills with the ability to partner across functions
- High attention to detail with the ability to manage multiple priorities
- Primarily office-based role
- Prolonged periods of sitting and working at a computer
- Occasional extnded hours required during month-end or peak periods
This job description is intended to describe the general nature and level of work being performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change at any time with or without notice.
Ecobat is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.