What are the responsibilities and job description for the Plumbing Service Consultant position at Eco Plumbers, Electricians, and HVAC Technicians?
Join our team as a Plumbing Service Consultant!
Are you a skilled plumber who takes pride in providing exceptional customer service? We’re looking for a Plumbing Service Consultant who is passionate about diagnosing and repairing residential plumbing systems while helping customers make informed, confident decisions.
Focus on Service, Not Selling!
We believe in educating customers and providing honest, high-quality workmanship every time.
What You'll Do
- Follow our proven service system and educate customers on products and services.
- Deliver top-quality workmanship using the proper tools and techniques.
- Meet and exceed key performance goals.
- Maintain a clean, organized work area and company vehicle.
- Build lasting customer relationships and earn referrals through outstanding service.
- Represent the company with professionalism, integrity, and a positive attitude.
- Participate in ongoing training, team meetings, and development opportunities.
- Mentor apprentices to promote skill growth and accuracy in every job.
- Understand and uphold company mission, policies, and guarantees.
- Perform hands-on work safely and effectively in a variety of climate conditions.
What You’ll Bring
- Knowledge of local plumbing codes and how to apply them on the job.
- Skilled in soldering, pipe threading, fixture installation, gas leak testing, and repairs.
- Strong communication skills and comfortable using iPad-based software.
- Self-motivated individual who thrives in a team environment.
- Proven plumbing experience with a commitment to continuous improvement.
Why is this your next career move?
- Impact and Influence: Be the first point of contact for customers, shaping their experience and contributing directly to Eco’s success with every service call and interaction.
- Clear Path to Growth: Learn the full scope of our operations, gain valuable skills, and open doors to advancement opportunities as Eco continues to grow.
- Professional Development: Build expertise in customer service, communication, and problem-solving — skills that will serve you throughout your career.
- Team-Driven Environment: Join a collaborative team where your ideas matter, your contributions are valued, and your teamwork drives shared success.
Physical Requirements
- Ability to stand, walk, bend, squat, sit, and lift for extended periods.
- Ability to lift and move up to 50 lbs.
- Comfortable working at various heights, climbing ladders, and using scaffolding with proper safety gear.
- Capable of working in various weather conditions (heat, rain, cold, wind) while wearing required PPE.
- Able to communicate effectively in English.
- Must wear required PPE, including but not limited to: hard hat, safety glasses, ear protection, masks/respirators, hi-vis safety vests, gloves, and safety-toe construction boots.
Offers are contingent upon passing a pre-employment background check and drug screening.