What are the responsibilities and job description for the STORE MANAGER-LUXURY CONSIGNMENT, NEWPORT BEACH, CA position at ECO-CHIC CONSIGNMENTS INC?
STORE MANAGER-LUXURY CONSIGNMENT
MY SISTER'S CLOSET
WESTCLIFF PLAZA
NEWPORT BEACH, CALIFORNIA
My Sister's Closet has been a trusted name in luxury consignment since 1991. We offer a curated selection of designer clothing, handbags, shoes, and accessories, providing consignors a way to earn extra cash and shoppers the opportunity to find high-end fashion at exceptional prices.
In 2001, we expanded our offerings with Well Suited for Men, specializing in luxury men's clothing, shoes, and accessories. Later, we introduced My Sister's Attic, where you can discover fine interior and exterior furniture, home decor, and art.
We are seeking an individual with extensive knowledge of luxury fashion and a commitment to delivering impeccable customer service. As a successful candidate, your responsibilities will include achieving sales targets, managing your sales team, and upholding our brand image. You will also play a key role in ensuring the smooth operation of our store, maintaining its visual appeal, and contributing to the achievement of company goals.
Responsibilities:
- Lead and manage all store staff to achieve sale goals.
- Maintain exceptional customer service experiences and resolve any customer issues.
- Implement and uphold our visual merchandising standards.
- Conduct staff training and development to enhance performance.
- Monitor performances and implement improvement strategies.
- Ensure compliance with company policies and procedures.
- Responsible for weekly staff scheduling, timecard monitoring (PAYCOM), calculating employee commissions.
- Manage store financials.
Qualifications:
- Proven experience in store management, luxury retail is required.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to complete store financials and discuss with Executive Team.
- Customer and consignor centric approach for luxury brands. Must be flexible to work weekends, holidays and extended hours.
Skills:
- Retail Management
- Sales Techniques
- Consignment (preferred but not required).
- Visual Merchandising
- Team Leadership
- Sales Reporting
- Conflict Resolution
Salary Range: $75-$85K plus eligible bonus package.
Important Notes:
Hourly DOE: We offer competitive pay plus potential for commissions and bonuses for those that are eligible. Benefits for full time employees include co-paid medical insurance, voluntary life, dental, critical care, accident, vision and pet care benefits. Eco Chic offers 401(k) with company match to full and part time employees who meet the criteria to enroll. We also offer paid vacation for eligible full time employees. Part time employees are eligible for pet care benefits.
Eco Chic Consignments reserves the right to conduct drug and background checks of pre-hire candidates and employees.