What are the responsibilities and job description for the Customer Account Rep/Delivery (Off on Sundays) position at ECLIPSE RTO, LLC?
**Job Title: Customer Account Representative/Delivery Specialist****Job Description:**We are seeking a dedicated and customer-focused individual to join our team as a Customer Account Representative/Delivery Specialist. This dual-role position is integral to maintaining our reputation for exceptional customer service and delivering high-quality products to our clients. If you are passionate about helping others and enjoy seeing your hard work translate into satisfied customers, we want to hear from you!**Key Responsibilities:**- Manage and nurture customer relationships by providing top-tier service and support. - Assist customers with account-related inquiries, payment processing, and resolving any potential issues. - Coordinate and perform delivery of products to customers ensuring accuracy and timeliness.- Handle loading, unloading, and inspecting of delivery items to ensure product quality and safety.- Maintain up-to-date knowledge about products and services to effectively address customer inquiries.- Execute effective communication with customers to confirm delivery times, resolve delivery discrepancies, and obtain feedback.- Collaborate with team members to meet and exceed customer service and delivery expectations.**Qualifications:**- High school diploma or equivalent; additional qualifications in customer service or logistics are a plus.- Proven experience in customer service, account management, or delivery services.- Strong interpersonal and communication skills, with the ability to build rapport with customers.- Excellent problem-solving skills and attention to detail.- Valid driver’s license with a clean driving record.- Ability to lift and move items as required.- Comfortable working in a dynamic and fast-paced environment.- Availability to work various shifts, including some Saturdays (off on Sundays).**Benefits:**- Competitive salary with performance-based incentives.- Comprehensive health, dental, and vision insurance.- Paid time off and holidays.- Ongoing training and career development opportunities.- Retirement savings plan with company match.- Employee discounts on products and services.Join our team and be a part of a company that values excellence, teamwork, and customer satisfaction. Apply today to start a rewarding career with us as a Customer Account Representative/Delivery Specialist!
Salary : $19 - $20