Director of Operations

Eclipse Advantage is seeking a dynamic Director of Operations to lead our staffing operations. If you’re a results-driven leader with a passion for exceeding client expectations, delivering production excellence, and driving business growth, we want to hear from you! 

What You'll Do: 
As the Director of Operations, you’ll play a pivotal role in ensuring our clients' operational success while building strong relationships and identifying opportunities for growth. You’ll oversee key staffing accounts, manage and mentor onsite teams, and align operations with client goals.

Key Responsibilities: 

Client Satisfaction and Relationship Management: 

• Build and maintain strong relationships with client stakeholders, including senior management, HR, production, and safety leaders, to ensure alignment with their business goals. 
• Conduct regular site visits to assess performance, address client concerns, and ensure compliance with service agreements. 
• Act as the primary point of contact for clients, ensuring prompt resolution of issues and proactive communication about ongoing initiatives.

Operational Excellence: 

• Oversee onsite teams to ensure production requirements are met efficiently and effectively.  This will often include working side by side with onsite teams to ensure success.   
• Provide coaching and training to team members to foster high-performing teams aligned with client expectations. 
• Implement and oversee safety programs to minimize risks and ensure compliance. 
• Drive continuous improvement initiatives, leveraging feedback to enhance service delivery. 

Business Development and Growth: 

• Collaborate with clients to identify opportunities for service expansion and new business. 
• Develop and execute account plans to meet growth targets, including building account budgets and identifying new revenue streams. 
• Partner with sales and marketing teams to pursue and onboard new clients in the region. 

Financial Accountability: 

• Manage the P&L for the designated region, ensuring profitability and cost-effectiveness. 
• Analyze financial and operational performance data to identify areas for improvement and ensure alignment with budget goals. 

Cross-Functional Collaboration: 

• Work with Shared Services teams (HR, Risk Management, Centralized Services, Accounting) to address challenges and streamline operations. 
• Participate in Quarterly Business Review meetings, presenting results and action plans to drive client and company success. 

Education and Experience: 

• Bachelor’s degree in a related field required. 
• 5 years of experience in the staffing industry, with expertise in operations, recruiting, or workforce management. 
• Proven track record of managing and growing client accounts in the staffing industry. 
• 5 years of managerial experience overseeing personnel and implementing workforce strategies. 

Skills and Attributes: 

• Located in or around the Tracy CA area.
• Strong interpersonal and communication skills, with the ability to build trust and rapport with diverse stakeholders. 
• Demonstrated ability to meet and exceed growth targets while delivering operational excellence. 
• Proficient in analyzing performance data to inform decision-making and drive results. 
• Able to travel as needed to support existing and new accounts. 

Commitment to Excellence: 

• Proven ability to implement safety programs and reduce incidents. 
• Passion for creating solutions that enhance both client and employee satisfaction. 

Your Rewards: Unmatched Compensation & Growth

• Competitive base salary with bonus based on gross profit
• Comprehensive benefits package, including top-tier health insurance and generous retirement plans
• Boundless opportunities for personal and professional development, propelling your career to new heights

Your Launchpad: Why Eclipse Advantage?

• Join a team that thrives on innovation, creativity, and pushing boundaries
• Immerse yourself in a dynamic, supportive environment that fuels your passion and drive
• Benefit from our unwavering commitment to your professional growth and success

Ready to revolutionize the supply chain staffing industry? Apply now and embark on a career journey like no other with Eclipse Advantage. Together, we'll redefine what's possible and leave an indelible mark on the industry. 

At Eclipse Advantage, our values drive everything we do: Win as One, Be Customer Obsessed, Empower with Purpose, Raise the Bar, and Do Right Relentlessly. These aren’t just words, they’re how we show up every day.

If you’re someone who loves working as part of a team, takes pride in delivering great results, wants the ability to own your work, and is always looking for ways to grow while doing the right thing, then Eclipse Advantage is the place for you. 

Equal Opportunity Employer| Drug Free Workplace| Must be able to work in the USA

Since 2003, Eclipse Advantage, a people logistics supply chain company, has helped clients improve their supply chain performance by increasing productivity, reducing labor costs, minimizing safety risks, and improving quality.

Our team of employees are a critical part of our nation’s supply chain and logistics industry - assisting to move goods - from groceries to retail to ecommerce - and its’ thanks, in part, to our team, that the supply chain in North America is thriving.

Eclipse has corporate offices in Cherry Hill, NJ and Melbourne, FL. Our team works in approximately 180 client sites across the United States and Canada. Visit us at www.eclipseadvantage.com to learn more about Eclipse Advantage.