Learning Systems & Compliance Specialist

JOB TITLE: Specialist, Learning Systems & Compliance

Location: Seattle, WA - Hybrid: Min 50% Onsite; Flexible with days onsite

***Manager is flexible for days Thursdays are preferred to be onsite.

Duration: 6 months initial (potential extension/potential right to hire)

Work Schedule: Mon-Fri 8a-5pm

Role Overview & Requirements

The Specialist, Operations Readiness and Optimization (OR&O) plays a crucial role in ensuring compliance within Global Patient Operations. This position focuses collaborating with our Learning Management System (LMS) partners to ensure effective deployment of training, creating training content aligned with training standards and adult learning principles, supporting Change Management for Global Patient Operations, and supporting Deviations/CAPA investigations.

Must-have Qualifications

1. Experience in quality and compliance systems, 2-3 years minimum
2. Technical writing skills
3. Learning and development experience
4. Strong written/verbal communication
5. Project management and organizational skills

Nice-to-have Qualifications

1. Prefer at least 3 years of L&D experience
2. Experience with LMS platforms and training deployment workflows
3. Experience supporting deviations, CAPAs, and quality investigations
4. Experience developing controlled training or process documentation

Technical Skills

1. Compliance and data reporting skills
2. Root cause analysis support and CAPA-related documentation
3. eLearning and video creation using software such as Articulate and applicable Microsoft products
4. AI compentency

Non-Technical Skills

1. Project management and coordination
2. Collaboration and cross-functional partnership
3. Strong communication and presentation skills
4. Ability to work effectively in ambiguity
5. Results orientation and quality mindset

Additional Standout Experience

1. Experience in regulated biotech/pharma or patient operations environments
2. Experience with training deployment in a controlled document environment
3. Experience supporting change controls, impact assessments, or training governance
4. Experience with deviation/CAPA processes

Experience

Required Experience

1. Instructional design and training content development
2. Quality/compliance systems experience
3. Support for deviations/CAPAs and root cause analysis follow-up
4. Cross-functional collaboration in a regulated environment

Preferred Experience

1. Learning and development in a regulated environment
2. Supporting deviation investigations and CAPA-related actions
3. Working with LMS partners / learning systems
4. Training development aligned to adult learning principles

Education Preferred

Bachelor’s degree required; preferred fields include Education, Life Science, Technical Communication, or related disciplines.

If hired, you will enjoy the following Eclaro Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

If you feel you are qualified with the required skills and if you are interested, please free to send your word version most updated resume TAILORED to the job description above to June@eclaro.com or call (212)804-7476.

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.