PRC Program Support Specialist

Job Summary:

The Program Support Specialist performs a wide variety of administrative functions to support the Purchased Referred Care (PRC) department. This position will report to the Purchased Referred Care Manager.

Primary Responsibilities:

• Perform a wide variety of administrative duties and serve as the program support for the Purchased Referred Care program.
• Assist with the coordination of meetings, schedule and reserve conference rooms, and other key organizational activities.
• Ensure conference room settings are arranged for meetings and other details to make the meetings a success.
• May include completing errands for the Purchased Referred Care Program.
• Assist with correspondence and documents to ensure timely responses and that all information is properly coordinated.
• Receive and process/distribute all incoming mail, faxes, and electronic mail by logging in, electronic scanning, and filing for timely action.
• Ensure all phone calls and visitors are directed to appropriate administrative staff.
• Maintain records and filing for the Purchased Referred Care Program.
• Provide customer friendly greetings in assisting clients/visitors/staff to the Purchased Referred Care Program.
• Perform other duties as assigned.
• Follow all policies and procedures set forth by Echota Behavioral Health.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Minimum Qualifications:

Education:

• High school diploma, GED, or equivalent required.
• Associate's degree preferred but not required.

License/Certifications:

• No professional license or certifications required for this position.

Experience:

• Administrative experience, preferable in a hospital or medical setting.
• Strong communication skills, both verbal and written.
• Ability to work collaboratively across departments.
• High level of discretion and ability to handle confidential information.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Must possess a valid Oklahoma Driver’s license and a clear background check.

Physical Requirements:

• Ability to sit and work at a computer for extended periods of time, with regular opportunities to stand, walk, and change positions.
• Requires discretion, empathy, and professionalism when handling sensitive information.

Work Environment:

• Primarily sedentary work performed in an office environment.
• Office-based position.

This position may have care of or contact with Indian children.

Applicants must meet the stated minimum qualifications for the position as listed in the job posting. In the event of a tie, we reserve the right to give preference to qualified UKB Tribal members or other Native American applicants.

The statements contained herein are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary to meet organizational needs.

NOTE:

In reference to the Personnel Policy, Section 1-5 Employment At -Will. All employees who do not have a written contract with the employer for a specific fixed term of employment are thereby employed at the will of the employer for an indefinite period. Employment with the UKB Federal Corporation, without a written contract, is voluntary and therefore employees are free to resign at will at any time with or without cause or reason likewise, the UKB Federal Corporation may terminate the employment relationship at will at anytime with or without notice and for any lawful reason deemed appropriate by the Tribe and UKB Federal Corporation staff or for good cause, bad cause, or no cause at all. This policy is commonly referred to as “employment -at- will.”