Operations/Hill Manager

Echo Valley Ski and Tubing Area is a small, nonprofit ski hill that’s been operating in the

Chelan Valley since 1955. The hill is managed by the Lake Chelan Ski Club, a

family-oriented club dedicated to enjoying snow sports and sharing them with the

community for generations. We seek a hardworking leader to join our team this season

as the Operations Manager.

The responsibilities of the Operations Manager shall include but not necessarily be

restricted to the following:

● Organize and supervise a diverse group of hired employees and volunteer on-hill

and ski shop personnel, including the notification of the volunteer personnel of

their work schedule. Keep the paid employees and management labor hours to a

minimum. Encourage a culture of professionalism, team-work, and collaboration.

● Serve as the daily safety officer, ensuring that on-hill personnel have reviewed

safety protocols and manage guest, visitor, and employee safety at all times.

Manage any safety incidents as they occur, including proper documentation and

necessary follow-up.

● Coordinate with other ski hill operation leads, including the ticket office and

concessionaire to ensure that ski hill operations are going smoothly throughout

each day.

● Interface with on-hill personnel, ski hill patrons, and Ski Club members. Represent

the Ski Hill professionally and treat patrons with courtesy and respect at all times.

● Keep all the necessary operational, maintenance, safety training and accident

records up to date and in good order.

● Maintain all facilities and equipment in good operating condition. This includes

managing the ski shop and rental gear. (Successful applicants will be provided

training to adjust rental equipment.)

● Coordinate hill grooming activities with board-appointed liaison.

● Check the operation and safety devices on the poma lift and rope tows prior to

each day’s start-up and record such safety checks.

● Prepare and maintain the ski hill, tubing hill, lodge and all lifts to be opened

promptly at 10:00 a.m. each day of operation and running in good condition

throughout the day.

● Manage on-hill personnel to ensure that the ski lodge and restroom facilities are

cleaned at the conclusion of each day’s operation. Keep facilities clean and stocked

with paper goods throughout the day’s operation.

● Keep labor records in good order. Check, sign off, and turn in timecards for each

employee.

● Give a verbal report to manager board liaison at regular intervals.

Public Relations: It shall be the responsibility of the Operations Manager to create

harmony between employees, volunteers, members & visitors to Echo Valley. Each

employee will have knowledge of customer service and do whatever possible to maintain

good public relations. The Manager & their employees shall provide necessary services

to the Club Members and the General Public.

Chain of Command: The Operations Manager shall be under the direct supervision of

the President of the Board of Directors of Lake Chelan Ski Club unless otherwise directed

by the President to be under supervision of another designated Board Member.

Pay: $18.00 - $20.00 per hour

Expected hours: 16.0 – 56.0 per week

Work Location: In person

Salary : $18 - $20