Sales and Admissions Director

This position creates and implements a marketing plan aimed at maintaining full occupancy for the Ebenezer housing community. This position is based primarily in the facility and significant time is devoted to working with external referral resources primarily via telephone and email.

Establishes and supports a sales and marketing plan aimed at full occupancy:

• Works with corporate marketing department to design and coordinate marketing & sales plans/initiatives
• Develops and maintains effective, on-going relationships with external referral resources
• Creates and maintains system for generating new leads
• Follows Ebenezer Sales System guidelines for Affordable Housing
• Ensures that marketing materials are current and available
• Obtains and analyzes competitive pricing and market area trend information as it relates to the senior housing community
• In conjunction with the Executive Director and Corporate Marketing Consultant, develops and maintains marketing budgets
• Schedules and conducts tours
• Makes recommendations for web content and changes
• Implements pre-closings and closings of unit sales
• Maintains data base on current residents
• Maintains current Occupancy Reporting requirements
• Manages wait list
• Manage the public assistance requirements for the facility.

Ability to process and complete move-ins:

• Reviews application to ensure applicant meets requirements of residency requirements.
• Coordinates admission process with resident and resident representative, community providers and staff as appropriate
• Verifies necessary payer source(s) as appropriate, including income verification in some locations.
• Facilitates Public Assistance Screening and Paperwork (EW, CADI, GRH, etc.) as needed.
• Informs residents and resident’s representatives of financial responsibilities, payment options and agency contacts according to the state and federal regulations.
• Assures completion of Move-in paperwork.

Promotes positive customer relations:

• Provides guidance and resources to residents/tenants/families with their transition into and out of their home
• Creates and maintains positive on-going relationships with customers including prospects, residents, families and professionals
• Develops and maintains database of contacts, up-to-date records, and tracking per community requirements
• Builds awareness about community with referral sources and other groups
• Assists residents/tenants with their transition into and out of their home

Serves as resource to residents/tenants and families seeking information:

• Prepares or obtains materials from community resources and program files
• Identifies and works with community resources to provide information and educational sessions
• Organizes referral events, i.e. CEUs, seminars, hosting referral and community events

Required Qualifications

• B.S./B.A. Marketing/Communications or equivalent experience
• 3 years successful occupancy development experience

Preferred Qualifications

• Experience in presentations using PowerPoint
• Aging Services of Minnesota Sales and Marketing Certificate

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: http://www.ebenezercares.org/employee-benefits

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

Salary : $59,717 - $84,323