Director of Health Services

Deer Crest Senior Living is located in beautiful Red Wing, MN, offering Independent Living, Assisted Living and Memory Care to our residents. We are proud to have an exceptional team of caregivers who share our mission to heal, discover, and educate – helping our residents live longer, healthier, and more meaningful lives.  

At Deer Crest, you’ll be part of a supportive, close – knit team where every role makes a difference. We offer competitive pay, opportunities for career growth, and a workplace culture built on respect, teamwork, and compassion. Whether you’re starting your career or bringing years of experience, you’ll find a welcoming environment where your skills and heart for service can shine.  

This position is responsible for providing leadership in all aspects of the provision of nursing services while ensuring regulatory compliance and service excellence. This position is ultimately responsible for 24/7 oversight of nursing operations and care.

Responsibilities

• Oversees Resident Centered Care:
• Ensures the development of RN assessments and the implementation of individual resident care plan/service agreements that attain or maintain the highest level of physical, mental, and psycho social well-being of the resident. Ensures that care planning incorporates Honoring Choices (POLST) and Resident Bill of Rights.
• Ensures appropriate resident/family participation and education in the care planning/service agreement processes. Sees that this is properly documented.
• Ensures Clinical Compliance:
• Effectively plans, organizes, directs and implements comprehensive health care program. This includes, but is not limited to, staff placement consistent with scope of practice, medication administration program, resident safety, and staff development.
• Collaborates with Ebenezer administration to develop nursing policies and procedures that reflect current clinical practice, professional standards and Ebenezer’s philosophy of care.
• Evaluates and modifies goals, objectives, and organizational structure of the health services department to continually provide health care services consistent with best practices.
• Oversees site compliance with all applicable regulations including, but not limited to, MN Board of Nursing, Minnesota State Home Care Licensure, HIPAA, OSHA, CLIA, & Medicaid.
• Advises administration in matters related to nursing services and environmental safety enlisting compliance specialists as appropriate.
• Develops and participates in the implementation of a process that collects and analyzes health services data, identifies trends, institutes actions to resolve problems promptly, and evaluates effectiveness of these actions.
• Manages nursing department budget:
• Participates in budget development and monitors budget compliance.
• Prepares financial/statistic reports as requested.
• Provides leadership and general oversight of the nursing department:
• Develops goals with nursing staff and holds them accountable to their job responsibilities.
• Provides on-going support to and encourages professional development of leadership team.
• Establishes and monitors an effective staffing model and ensures efficient use of staffing resources.
• Oversees delivery of all services provided by care providers and ensures staff compliance with all pertinent regulations and Ebenezer policies and procedures.
• Establishes on-going training programs for nursing staff consistent with applicable local, state and federal regulations.
• Monitors employee satisfaction and leads the development of appropriate employee engagement strategies.
• Ensures 24 hour availability of RN on-call.
• Performs essential functions of any health care team member if required.
• Leads and/or Performs Coordination of Resident Care:
• Ensures availability of adequate tools to support implementation of resident care plan. This includes supplies such as medications and durable medical equipment.
• Encourages collaboration with community resources to meet full complement of resident identified needs.
• Ensures accurate and timely communication of resident care plan needs with all internal departments such as dietary, billing, etc.
• Ensures collaboration among resident, family, physicians, consultants, community agencies, and institutions to facilitate safe transfer of care as needed.
• Ensures that assessments are consistently completed in a timely manner and that MD orders are updated to validate care plans.
• Supports a marketing plan aimed at full occupancy:
• Strives to create a culture of services excellence through role-modeling, training and coaching nursing staff in the principles and practices of customer service.
• Collaborates with Ebenezer marketing team and assists with marketing and outreach initiatives. This may involve visits to referrals sources, public speaking, and individual resident/family consultations.
• Collaborates with the management team to develop and maintain a system for soliciting customer feedback and following up on concerns and suggestions.

Required Qualifications

• Vocational School or
• Training or Associate Degree
• 1 year
• Registered Nurse with the MN Board of Nursing
• Basic Life Support (American Heart Assoc, Red Cross or MTN) Upon Hire

Preferred Qualifications

• Bachelor's Degree
• 3 years

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time,tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: http://www.ebenezercares.org/employee-benefits

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

Salary : $92,664 - $130,811