Administrative Assistant (Part Time)

Purpose of Job

This position provides administrative support for the Property Management department. It assists with special projects as needed and provides assistance to the Director of Property Management and Field Property Managers in the company. The position may serve as a liaison between prospective clients, real estate agents, vendors, or other departments, and may also provide work direction to other clerical staff.

Job Duties and Responsibilities (Essential Job Functions)

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

• Responsible for ensuring accuracy in the MLS listings from the Property Management team and posting listings to our EbbyPM.com website. (20-30%)
• Managing property management calls (Property managers, tenants, landlords, sales agents, vendors) and directing callers to the appropriate parties. (30-40%)
• Process all application screenings for the department and present applicants to Property Managers and Sales Agents. (30-40%)
• Responsible for speaking with and assisting any walk-in customers or clients, which may include tenants, property owners, and prospective applicants.
• Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed, achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
• Demonstrate the behavioral and technical competencies necessary to complete job responsibilities effectively. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct, and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Minimum of high school diploma or the equivalent.

Experience:

• 1–3 years of experience in a clerical or administrative support role, demonstrating strong organizational and multitasking abilities..

Knowledge and Skills:

• Familiarity with the Residential Property Management industry is a plus.
• Proficient in MLS platforms, including property entry and status updates.
• Experience using Skyslope or similar paperless transaction management systems.
• Skilled in AppFolio Property Management software.
• Strong computer literacy and accurate data entry skills.
• Highly organized, detail-oriented, and capable of working independently.
• Ability to prioritize multiple tasks and projects in a fast-paced environment.
• Flexibility to work evenings and weekends as needed.
• Excellent oral and written communication skills.
• Strong interpersonal skills and a collaborative, team-oriented approach.
• Commitment to providing outstanding customer service.

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer