Senior Quality Technician

Eaton’s Electrical Sector - Power Distribution & Control Assemblies Division is currently seeking a Senior Quality Technician based onsite at our Arden, NC manufacturing facility. The primary focus of this role will be providing support to the plant quality management system through APQP and problem-solving activities.

The expected annual salary range for this role is $56000 - $83000 a year. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You’ll Do

• Lead, support, and carry out processes and tasks to assure and improve supplier quality performance aligned to Eaton and site objectives.
• Report and monitor supplier quality performance through WISPER (DPPM / DMR / PPAP / 3rd Party certification). Responsibilities include suppliers of: production parts and material, externally provided processes and services.
• Manage the Defective Material Report process (DMR).
• Support APQP / Safe Launch activities. (Supplier APQP /PPAP, definition of incoming inspection plans, performance monitoring, etc.)
• Participate in the Material Review Board (MRB). Drive timely and effective resolution of supplier caused nonconforming material on hold.
• Support Supplier Production Part Approval Process (PPAP) and provide final disposition, including reviewing and actioning PPAP submissions and supporting suppliers in their effort to gain approval.
• Communicate Eaton products and process quality requirements to the supply base.
• Support advanced product quality planning (APQP) and production part approval process (PPAP), partnering with Eaton support teams.
• Responsible for non-conforming supplied component returns and communication with suppliers, including requesting, reviewing, and approving supplier CAPA’s 8-D’s, 5-Why’s, corrective actions, etc.
• Support the Warranty and Operation Quality teams in their daily tasks.
  
  
  

Qualifications

Basic (required) Qualifications:

• Associates degree from an accredited institution and one (1) year manufacturing quality experience, or high school diploma and three (3) years of relevant manufacturing quality experience.
• Ability to read engineering drawings, technical specs, fluent with dimensioning & tolerancing.
• Demonstrated experience with PPAP (Production Part Approval Process), APQP (Advanced Product Quality Planning) processes, Design and Process FMEAs (failure modes and effects analyses), and SPC (statistical process control & capability).
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation is offered. Candidates must currently reside within a 70-mile radius of Asheville, NC to be considered. Active-Duty Military are exempt from this geographical limitation.
  
  
  

Preferred Qualifications

• Bachelor’s degree in STEM discipline (Science, Technology, Engineering or Mathematics).
• Six Sigma knowledge/experience - Experience with Continuous Improvement tools & methods.
• Knowledge of Switchgear products and manufacturing processes.
• Demonstrated experience with ISO-9001, TS-16949, or similar QMS standards.
• Experience with 8D structured team problem solving.
  
  
  

Skills

Position Success Criteria:

• Ability to partner, work, and thrive in a team environment.
• Ability to be the voice and advocate of the Eaton Electrical Sector and Asheville Supplier Quality strategy and standard requirements.
• Ability to interact effectively in a multifunctional environment.
• Strong sense of customer service.
• Strong analytical and problem-solving skills with experience working on multiple projects simultaneously.
  
  
  

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.