Order Processing Specialist

Eaton’s ES AMER ESS division is currently seeking a Order Processing Specialist.

This hybrid role is located at our Waukesha, WI facility. No relocation assistance wlll be provided.

The expected annual salary range for this role is $56000 - $83000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You’ll Do

The primary function of the Order Processing Specialist is to be a skilled technical communicator who manages order cleansing and engineering order packet creation.

In This Role You Will

• Review and validate quotes and purchase orders for accuracy (pricing, specifications, quantities, terms, lead times, and special customer requirements).
• Collaborate with sales, product specialists, engineering, and rep agencies to resolve order discrepancies.
• Convert quotations to orders and create complete engineering packets, communicating all special design and production requirements.
• Process customer change orders, holds, and cancellations for open sales orders.
• Support and provide feedback on quotation tools and systems to ensure accuracy and continuous improvement.A
• pply knowledge of transformer industry standards (ANSI, IEEE, CSA, NEMA).
• Act as liaison between engineering, marketing, scheduling, and customers to ensure on‑time delivery.
• Track metrics, analyze data, apply lean principles, support ISO work instructions, and contribute to team workload completion.
  
  
  

Qualifications

Basic Qualifications:

• Three (3) years of product, customer service, inside sales, or proposals experience in a technical field.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation assistance will be provided for this position. Only candidates within a 50-mile radius of Waukesha, WI will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
  
  
  

Preferred Qualifications

• Technical degree
• Five (5) years of product, customer service, inside sales, or proposals experience in a technical field
• One (1) year of experience using ERP and quotation systems
  
  
  

Skills

• Excellent oral, interpersonal and written skills with the ability to effectively communicate
• Detail oriented, with the ability to manage multiple projects simultaneously and work to deadlines with a high degree of accuracy
• Knowledge of Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems
  
  
  

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.