What are the responsibilities and job description for the Private Dining Associate - Eataly Flatiron position at Eataly North America?
Company DescriptionEataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team’s product knowledgeJob DescriptionThe Private Dining Lead essential support in the coordination and execution of private events, catering, and banquets across the Eataly NYC locations. Working closely with the Private Dining Manager, this role ensures clear communication with guests, accurate planning, and smooth on-site event coordination. Strong organizational skills, attention to detail, and effective communication are key to success in this position. Reports to the Private Events Sales Manager and General Manager of Restaurants.Event Coordination & Guest CommunicationRespond to private dining and event inquiries in a timely, professional mannerSchedule and conduct site visits or walkthroughs with potential clientsSupport the preparation of proposals, contracts, and event orders (BEOs)Assist with client communication pre- and post-event (menus, timelines, headcount changes, etc.)Administrative & Platform Support Maintain accurate records in the event management platform (Tripleseat, Reposite, etc.) Help track deposits, payments, and documentationCollaborate with the kitchen and service teams to ensure event details are accurate and up to datePrint and prepare menus, signage, and event collateral as neededDay-of Event Support Assist with event setup and breakdown in coordination with FOH and BOH teams Greet and support clients and guests during eventsAct as a liaison between the client and service team to ensure expectations are met Monitor timelines and service flow to ensure smooth executionReporting & Feedback Support post-event recaps and feedback collectionLog guest feedback and support trend tracking for future improvementsCommunicate frequently with the Private Dining Manager and Corporate CoordinatorQualifications 2 years of experience in private dining, banqueting, catering, events, or a related fieldStrong interpersonal and written communication skills Highly organized and detail-orientedComfortable working in a fast-paced, guest-facing environment Proficient with Microsoft Office and event platforms (experience with Tripleseat, Reposite, SevenRooms is a plus)Able to work a flexible schedule, including some evenings, weekends, and holidays depending on event schedulePassion for food, Italian culture, and guest hospitalityJob RequirementsAvailability to work a flexible schedule including nights and weekendsAbility to stand and be mobile for periods up to 4 hours in a high-volume, fast-paced environmentAbility to lift up to 25 poundsCompensation: This position pays a base rate of $25 - $28 per hour Comission Additional InformationBenefits and PerksMedical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPBonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Salary : $25 - $28