What are the responsibilities and job description for the Personal Attendant Services Coordinator position at Easterseals Delaware?
Position Opening – Personal Attendant Services Coordinator
Location: 61 Corporate Cir, New Castle, DE 19720
Easterseals Delaware & Maryland’s Eastern Shore is seeking a Coordinator to be a part of our Personal Attendant Services Program in New Castle County. The Personal Attendant Services Program empowers individuals with disabilities to hire and manage their own caregivers with support from Easterseals staff. We are looking for someone who is well-organized, has effective time management skills, and excellent customer service. Do you like the idea of utilizing your skills in a role for an organization that directly impacts the community? This might be the perfect fit for you! Make a difference, apply today.
Qualifications:
- Knowledge of case management and/or fiscal management.
- Must have access to a reliable vehicle to complete required travel to participant homes and other locations.
- Demonstrates strong organizational skills and attention to detail.
- Has experience working with individuals with disabilities.
- Able to effectively manage multiple tasks, priorities, and projects while meeting deadlines.
- Knowledgeable in writing accurate, clear, and detailed case notes.
- Demonstrates the ability to solve problems and address concerns in a timely manner.
- Proficient in maintaining and updating participant records and documentation.
- Able to work both independently and collaboratively as part of a team.
- Demonstrates professionalism, reliability, and accountability in daily responsibilities.
Job Duties:
- Enrolling, monitoring, and assisting program participants and their attendants.
- Support participants in recruiting and hiring their own attendants.
- Train the participant and attendant on the Electronic Visit Verification system.
- Assist participants with their attendant’s payroll issues and/or discrepancies.
- Meet with participant and attendant quarterly, annually, and as needed regarding program services and processes.
- Maintains effective communication with participants, families, providers, and team members.
- Collaborate with Managed Care Organizations regarding participant services and support.
Preferred Qualifications:
- Prior experience with disabled and/or aging population
- Bachelor’s Degree or 3 years’ experience in healthcare administration, social services, or a related field preferred
- Bilingual ability in Spanish or other languages is a plus.
This is a full-time, 40-hour a week position Monday- Friday 8am-4pm. There is county-wide and some statewide travel associated with this position. Must have reliable transportation. The starting salary for this role is $60,000 and is based on experience in the field.
To apply, send resume and cover letter to Danielle Herring at dherring@esdel.org
What Easterseals Offers:
- A welcoming environment filled with people who are passionate about our mission.
- Competitive wages and a comprehensive, affordable benefits package
- Retirement plan with company match up to 5%.
- 12-paid holidays
- Generous PTO package including three weeks’ vacation after two years’ service
- Mileage reimbursement
- Performance- based merit increases
- Student loan forgiveness qualifying organization
- Professional development opportunities
Easterseals is proud to create a diverse workforce and is an Equal Opportunity Employer. Visit https://www.easterseals.com/de/ to learn more about our CARF accredited programs. EEOE
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