What are the responsibilities and job description for the Scheduler position at Eastern Radiologists, Inc.?
Job Summary:
The scheduler is expected to have the scheduling department open and operating each day. The scheduling department will schedule all procedures for all ERI locations and departments. The Hours for this position will be Monday-Friday 9am-5pm.
Major Job Functions:
- Professionally schedules patients for procedures through referring physician’s offices.
- Responsible for answering incoming phone calls and scheduling appointment. Securing accurate and up to date patient information including demographic, insurance information.
- Schedule, coordinate, cancel and reschedule appointments when equipment breaks down or various other issues come up (i.e. inclement weather, staff shortage)
- Schedules routine mammograms with patients.
- Gathers general information pertaining to the patient for entry into the scheduling system.
- Coordinates scheduling with ERI clinical staff.
- Makes physician’s offices and/or patients aware of any preparations that the patient may need to have prior to the procedures.
Specifications:
- Education: High School Diploma
- Experience: Minimum of 1 year customer service or equivalent preferred.
- Certification/License/Registration: NONE