What are the responsibilities and job description for the Service Dispatcher position at Eastern Lift Truck Co.?
Eastern Lift Truck Co.
Service Dispatcher
Currently, we are seeking a Service Dispatcher to support our Upper Marlboro, MD location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!
Main Duties:
Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines
Schedule and dispatch planned maintenance to ensure timely completion
Receive service requests from customers and coworkers
Enter information into the computer
Assist with paperwork and prepare reports
May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors
Requirements:
Dispatch experience desired
Must possess unwavering customer service drive and focus
Ability to multi-task and work in a fast-paced environment
Must be a team player
Pleasant phone demeanor
Stable work history
Proficient with Microsoft Word and Excel
Compensation:
This position is paid hourly with a pay range of $20.00/hr. to $25.00/hr. Compensation is based on experience.
Benefits:
Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.
Who is Eastern Lift Truck Co.?
Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company.
Find out more at: www.easternlifttruck.com
“Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”
Service Dispatcher
Currently, we are seeking a Service Dispatcher to support our Upper Marlboro, MD location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!
Main Duties:
Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines
Schedule and dispatch planned maintenance to ensure timely completion
Receive service requests from customers and coworkers
Enter information into the computer
Assist with paperwork and prepare reports
May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors
Requirements:
Dispatch experience desired
Must possess unwavering customer service drive and focus
Ability to multi-task and work in a fast-paced environment
Must be a team player
Pleasant phone demeanor
Stable work history
Proficient with Microsoft Word and Excel
Compensation:
This position is paid hourly with a pay range of $20.00/hr. to $25.00/hr. Compensation is based on experience.
Benefits:
Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.
Who is Eastern Lift Truck Co.?
Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company.
Find out more at: www.easternlifttruck.com
“Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”
Salary : $20 - $25