Ombudsman , Long-Term Care Advocate

This job was posted by https://idahoworks.gov : For more information,

please see: https://idahoworks.gov/jobs/2588406

**Ombudsman, Long-Term Care Advocate (Part-Time)**

**Be a Voice for Residents. Help Protect Rights. Make a Difference.**

Do you believe every older adult deserves dignity, respect, and quality

care? Are you motivated by helping individuals navigate challenges and

ensuring their concerns are heard? If so, we invite you to apply for our

Part-Time Ombudsman position.

As an**Ombudsman**, you will serve as an independent advocate for

residents living in long-term care settings, including nursing homes and

assisted living communities. Through resident visits, complaint

resolution, education, and outreach, you will play a critical role in

promoting resident rights and improving quality of life.

**Position Responsibilities**

**Resident Advocacy & Complaint Resolution**

• Respond to concerns raised by residents, families, and other
  
  

interested parties.

• Investigate complaints objectively and professionally.
• Facilitate resolutions that support resident rights, choice,
  
  

dignity, and quality of care.

• Maintain accurate case documentation and required records.
  
  

**Facility Outreach**

• Conduct regular visits to long-term care facilities within the
  
  

assigned service area.

• Build professional relationships with residents, facility staff,
  
  

families, and community partners.

• Observe and identify issues that may affect resident well-being.
  
  

**Education & Training**

• Provide information regarding resident rights and available
  
  

resources.

• Participate in community outreach activities related to aging and
  
  

long-term care.

• Assist with educational presentations and staff training
  
  

opportunities.

**Volunteer Ombudsman Support**

• Assist with recruiting, supporting, and coordinating Volunteer
  
  

Ombudsman activities.

• Work alongside volunteers to strengthen advocacy efforts throughout
  
  

the community.

**Systems Advocacy**

• Identify trends and concerns impacting residents in long-term care
  
  

settings.

• Support efforts to improve policies, regulations, and practices
  
  

affecting resident care.

• Collaborate with the State Long-Term Care Ombudsman Program to
  
  

advance resident protections.

**Minimum Qualifications**

**Education & Experience**

• Bachelor\'s degree or equivalent combination of education and
  
  

experience.

• Minimum of one year of professional experience in social services,
  
  

healthcare, nursing, geriatrics, public health, human services,

administration, or a related field.

**Knowledge & Skills**

• Strong interpersonal, communication, and conflict-resolution skills.
• Ability to work independently and manage multiple priorities.
• Commitment to serving older adults and individuals with
  
  

disabilities.

• Experience with advocacy, case management, social services,
  
  

healthcare, or community-based programs preferred.

• Knowledge of long-term care systems and resident rights is
  
  

beneficial.

**Certification Requirement**

• After hire, must successfully complete Idaho\'s Ombudsman
  
  

Certification Program before performing Ombudsman duties

independently.

**Compensation & Benefits**

• **\$19.00 - \$20.85**per hour, depending on qualifications and
  
  

Experience

• 403(b) Retirement Plan with employer match up to 6%
• Paid vacation, sick leave, and holidays
• Ongoing training and professional development opportunities
• Meaningful work that positively impacts the lives of older adults
  
  

**Join Our Mission**

This is an opportunity to make a lasting difference in your community by

helping ensure long-term care residents are heard, respected, and

treated with dignity.

If you are passionate about advocacy and improving the lives of older

adults, we encourage you to apply today.

• Background & D ug Screen Disclaimer:**Must be able to pass an
  
  

Intellicorp SSN Verification/Criminal History Search and Idaho

Department of Health and Welfare Enhanced Background Check. We also

conduct pre-employment drug testing. Any job offer will be based on the

results of background check and drug testing.

EICAP is an Equal Opportunity Employer.

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For more information, or to apply now, you must go to the website below.

Please DO NOT email your resume to us as we only accept applications

through our website.\

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https://eicap.applicantpro.com/jobs/4161739-769609.html