Information Technology Manager

Leadership & Cross Functional Collaboration

· Promote a positive, collaborative company and team culture.

· Demonstrate the ability to influence others without direct authority, build alignment, and drive cross-functional collaboration and decision-making.

· Support new initiatives across the business, providing technical guidance as needed.

· Partner cross-departmentally to promote customer success and operational efficiency.

Project Management

· Construct project plans that align resources, timeline, budget and meet both company and stakeholders’ objectives.

· Take full ownership of IT related projects – identify resources needed, create timeline with critical path. Manage both the timeline and budget to ensure project completes on time within budget.

· Lead project meetings, assign and follow-up on tasks, escalating when necessary.

· Manage multiple projects simultaneously.

· Keep the leadership team informed of project status, roadblocks, burn rates, new developments, opportunities and risks with regular status reports.

Vendor Management

· Identify vendors, manage the quote process, and recommend vendors for final selection by presenting the options with an analysis of how each aligns with project objectives.

· Manage costs, ensure variances are necessary and approved, validate work performed meets best practices and company requirements.

· Be the company’s liaison with outside technical support/software/hardware vendors.

Technical and Systems Expert

· Learn the information/database structures, identify opportunities for streamlining and support data cleaning efforts. Document / diagram information and systems flow.

· Take responsibility to triage, prioritize, and track defects. Demonstrate the ability to know when and how to escalate effectively.

· Monitor changes in the external IT landscape to identify opportunities, leverage technical tools/systems and minimize risks to contribute to EFI’s continuous improvement both at the department and company level.

· Act as the in-house IT expert. Troubleshoot issues. Support employees with IT issues, coordinating with external vendors to ensure issues are resolved.

· Monitor and maximize system uptime. Identify and resolve issues to continuously improve this metric.

· Collaborate with cross-functional management and external vendors to implement best practices for cybersecurity, systems integration, lifecycle management and user support.

· Drive the adoption throughout the company of best practices in systems processes, tools and techniques.

Knowledge, Skills, Abilities and Other Qualifications

· 5 years of experience in related technical roles, at least 2 years in project management.

· PMP Certification

· Systems implementations (ERP, WMS, CRM) experience highly preferred.

· Business and systems analyst experience preferred.

· Bachelor’s degree in IT or Data Analytics highly preferred.

· Manufacturing or warehouse management experience preferred.

· Outstanding analytical, problem-solving, organizational and decision-making skills.

· Excellent verbal and written communication skills, with the ability to simplify complex problems and topics to engage at all levels of the organization.

· Strong negotiation skills.

· Ability to prioritize multiple responsibilities and adapt quickly to changing business requirements.

Role is onsite five days per week.

• Salary Range: $130,000 to $160,000