What are the responsibilities and job description for the Property Management Assistant position at East West Properties, Inc?
Job Summary
We are seeking a self starting and detail-oriented Property Management Intern to join our team. In this role, you will support the daily operations of our property management department, ensuring communication between the office manager, existing property managers, maintenance people, tenants and vendors. While property management experience is not necessary, intelligence, interpersonal skills and a willingness to learn is. This job offers an exciting opportunity to contribute to the efficient management of a growing property management company.
Duties
- Assist with lease or rental agreement management,
- Support property leasing activities by ensuring the timely moveout by old tenants, coordinating cleanouts and turnover of apartments between tenants, ensuring properties are ready and cleaned for new tenants.
- Ensuring all smoke detectors and CO detectors are up to code. Ensuring all locks and keys are functioning and there is a lockbox is on the front door with the correct keys,
- Handle client communication via phone, email, and in person with professionalism, demonstrating excellent phone etiquette and customer service skills
- Assist in conflict management by addressing tenant concerns promptly and following up on issues when necessary to ensure tenant satisfaction and legal compliance
- Excellent customer service skills with the ability to communicate effectively across diverse audiences.
- Ability to handle conflict resolution tactfully while maintaining professionalism
- Knowledge of property maintenance procedures, facilities management, and basic budgeting processes
- Competence in Microsoft Office Suite (Word, Excel, Outlook) for data entry, reporting, and correspondence
- Demonstrated team management skills along with the ability to work independently in a fast-paced environment. Join us to be part of a forward-thinking organization dedicated to excellence in property management. We value energetic professionals who are eager to grow their expertise while delivering exceptional service. This paid position offers comprehensive training opportunities and the chance to develop a broad skill set within the real estate industry.
Pay: $20.00 per hour
Expected hours: 25.0 – 35.0 per week
Work Location: Hybrid remote in Liverpool, NY 13088
Salary : $20