What are the responsibilities and job description for the Assistant Service Center Manager / Service Writer position at East Texas Truck Center?
Job details Here’s how the job details align with your profile. Pay
- $60,259.00 - $105,000.00 a year
Job type
- Full-time
Benefits
- Health insurance
- Paid time off
- 401K (4% MATCH)
Full job description
Overview
We are a busy heavy-duty diesel and commercial truck repair shop serving fleets, owner-operators and our new and used sales departments. Our work ranges from diagnostics and engine repair to suspension, drivetrain, and major mechanical work.
Downtime costs our customers money, so we operate with speed, clear communication, and accountability.
What You'll Do
As a Service Advisor, you will control the front counter and help move repairs from inspection to approval quickly.
Responsibilities include:
- Answer incoming calls and schedule inspections
- Communicate with fleet managers and owner-operators
- Review technician inspections and build repair estimates
- Present repair recommendations and obtain approvals
- Order parts and coordinate with technicians
- Keep repair orders moving and customers updated
- Follow up on declined or pending work
Technicians diagnose and identify the problems.
Your role is to communicate the repairs and close the work.
Compensation
- $1,000 per week base salary
- 4% commission on shop gross profit
- Top performers earn over $85k per year
Pay is tied to production and shop performance.
What We're Looking For
Ideal candidates will have:
- Experience in diesel, heavy duty, or automotive service advising
- Strong communication with customers and technicians
- Ability to manage multiple repair orders at once
- Confidence presenting repair estimates
- Organized and detail-oriented
- Comfortable working in a fast-paced shop environment
Diesel or commercial truck experience is a big plus.
Why Work Here
- Stable, busy shop
- Performance-based pay with strong earning potential
- Supportive team of experienced technicians
- Opportunity to grow with the business
How to Apply
Apply through really or stop by the shop with your resume.
If you have experience as a diesel service advisor, shop advisor, or heavy equipment service writer, we’d like to talk.
Benefits:
- Health insurance
- Paid time off
- 401K (4% MATCH)
Work Location: In person
Pay: $50,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
- Relocation assistance
Work Location: In person
Salary : $50,000 - $110,000