Receptionist

Under the supervision of the Program Administrator, the Receptionist renders administrative support services including, but not limited to: greeting applicants and office visitors (in-person or on the phone), providing clerical and administrative support, copying documents, scanning documents to PDF file format, maintaining files in a confidential and well-organized manner, performing data entry of client statistical information, answering phones, and performing other duties as assigned.

Duties and Responsibilities:

• Answer, transfer, and screen all incoming calls and, when necessary, assist with outgoing calls;
• Take and relay messages;
• Assist clients with Intake Applications, SD Cares Applications, and other resources as necessary;
• Greet office visitors and direct them to the proper personnel;
• Sort and distribute incoming mail;
• Process outgoing mail and packages and drop off daily;
• Sign for deliveries and notify appropriate personnel;
• File and make copies;
• Draft board meeting minutes;
• Process and document incoming donations and payments and deliver to appropriate personnel;
• Maintain the lobby and other public areas;
• Comply with all regulations, grant requirements, and internal operating and personnel policies;
• Provide administrative support;
• Other duties, which may be assigned from time to time by the Executive Director or Program Administrator.

Knowledge, Skills, & Abilities:

• Punctual and excellent attendance record;
• Skills and experience in interacting with persons of various social, racial, cultural, economic, and educational backgrounds;
• Great communication skills, both verbal and written;
• Experience with a multi-line phone system;
• Ability to prioritize and manage multiple clients and responsibilities;
• Solid data entry, spreadsheet management, and computer skills including Microsoft Office Suite;
• Candidate must be detail-oriented, organized, and self-motivated;
• Ability to handle numerous tasks concurrently;
• Listens to others and responds appropriately;
• The ability to speak more than one language is a plus, but not required.

Job Type: Full-time

Pay: $17.05 - $23.87 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Sioux Falls, SD 57104 (Required)

Ability to Relocate:

• Sioux Falls, SD 57104: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $24