Case Manager

Perform administrative and certain clinical duties under the direction of EastRidge Health Systems Psychiatrists. General assistance for psychiatrists as needed.

Duties performed but not limited to the following:

• Reads and routes incoming physician’s mail.  When pertaining to client care, delivered to physician to be addressed. All such correspondence needs to be scanned in client record after physician’s action.
• Retrieves and delivers all faxes needing the physician’s attention in a timely manner and ensuring if appropriate, securing physicians’ signature and faxed back to sender.  i.e. prescription refills.
• Ensures all pertinent correspondences are scanned into client records.
• Administer drug screens and record results when requested by physician.
• Completes necessary forms for qualified clients to participate in patient assistance programs to receive free or discounted medication.
• Retrieves medical records for physicians on clients when requested by physician.
• Working with the physician to ensure that all internal documentation requiring physician signature is completed daily.
• Makes copies of correspondence or other printed material and prepares physician’s outgoing mail.
• Prepare electronic prescriptions for doctor’s signature. Then forward signed prescription to the appropriate community or mail order pharmacy.
• Orders medical supplies as appropriate.
• Submits accurate time sheets and leave requests to supervisor for approval in a timely manner.
• Communicates with co-workers, management, clients, and vendors in a courteous and professional manner.
• Attends training as required.
• Completes other duties as assigned.

**Pay is based on education level and experience.