APPLICATION ENGINEER

Get to know East Penn!

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 21 years!

At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  More than 38% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

EOE/VEVRAA

East Penn is an Equal Opportunity Employer.  You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.  

Overview

Are you a technically savvy problem solver with a passion for creating solutions that make a difference? We are looking for an enthusiastic Application Engineer to join our innovative team! In this role, you will collaborate closely with our clients, understand their unique needs and translate those needs into effective solutions tailored to their business requirements. You will work at the intersection of technology and customer needs, ensuring that our products not only work effectively but also deliver meaningful value. As an Application Engineer, you will be responsible for providing technical support, enhancing application performance, and participating in product development cycles. Your expertise will help us build lasting relationships with our customers as you guide them through implementation processes and offer ongoing support. We pride ourselves on fostering a friendly and supportive work environment where you can grow your skills while being a part of a dynamic team focused on excellence and innovation. If you are eager to take on new challenges, share your ideas, and collaborate with talented professionals, we would love to hear from you! Join us in shaping the future of our applications and making a positive impact for our clients!

Responsibilities

• Collaborate with customers to understand their requirements and provide solutions.
• Work with a cross-functional team to drive new product development and innovation.
• Provide technical support during the implementation and deployment of new products.
• Work with the development team to enhance existing features and develop new ones based on user feedback.
• Provide technical guidance for clients to help them understand and utilize our products effectively.
• Prepare technical documentation to support our portfolio.
• Work with laboratory, quality, and manufacturing teams to analyze returned products and implement corrective/preventative actions
• Act as a liaison between the sales team and the engineering team.
• Update the Reserve Power sales team with the latest technical advancements and provide training when necessary.
• Work with technical experts from across the industry to provide guidance for end users.
• Collaborate with the advertising team to turn engineering test results into marketable material.
• Act as a project manager and work with a team to complete projects of varying complexity

Qualifications

Education & Experience

• Bachelor’s degree in engineering or other technical discipline (e.g. chemistry or physics) preferred or comparable experience
• 0-5 years of East Penn experience or relevant outside experience
• General knowledge of electrical circuits and chemistry

Skills & Competencies

Required:

• Computer literate including Microsoft Word, Excel, PowerPoint
• Mathematical skills
• Communication skills

Preferred:

• Organized
• Knowledge of batteries and battery applications