What are the responsibilities and job description for the Host - East End Bistrot position at East End Bistrot?
East End Bistrot is looking for friendly, outgoing hosts to join our dynamic team here in Raleigh. We are open for dinner service from Tuesday - Saturday, and Sundays for brunch.
Full Time or Part Time hours available.
Not a seasonal position.
As a host, you will be the first point of contact for our guests. Host responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure.
Responsibilities:
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort guests to assigned dining areas
- Provide menus and announce server’s name
- Wish fond farewell to guests upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address guests’ queries
- Assist wait staff as needed
Requirements
- Previous work experience as a restaurant host or server
- Understanding of restaurant etiquette
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
Job Type: Full-time
Pay: $13.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Physical Setting:
- Fine dining restaurant
Work Location: In person
Salary : $13 - $18