What are the responsibilities and job description for the Host/ Cashier/ position at East Coast Wings & Grill?
Core Duties and Responsibilities
- Welcoming Guests: Greeting customer immediately upon arrival with a positive attitude.
- Seating Management: Escorting guests to tables, providing menus, and maintaining an organized, efficient seating flow (table rotation) to balance waitstaff workload.
- Reservation Management: Answering phone calls, taking reservations, and managing the booking diary.
- Waitlist Control: Providing accurate wait time estimates during busy periods and managing the waiting area.
- Guest Service & Experience: Addressing customer queries, ensuring guest comfort, and resolving complaints.
- Front-of-House Maintenance: Ensuring the entry and waiting areas are clean and tidy.
- Support Roles: Assisting waitstaff during rushes, such as clearing tables or filling water glasses.
Job Types: Full-time, Part-time
Pay: $9.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $9