1st Assistant Golf Professional FT

East Coast Golf Management, Inc. (ECG), is now hiring a full-time 1^st Assistant Golf Professional at our International Club location in Murrells Inlet, SC!

We offer membership of our travel club as a benefit to every employee after their first few months. This includes:

• Access to deeply discounted stays at our sister hotels and resorts
• Access to discounted stays at partner resorts and hotels
• Discounts on other travel-related expenses like airfare, car rental and more.

Employees of ECG also enjoy the benefits of:

• Complimentary employee meal during your shift (certain restrictions may apply).
• 20% discount on F&B excluding alcohol, tobacco, and food specials.
• Cost 10% off all Golf Shop merchandise excluding sale items.
• Complimentary Golf
  • Booking window after 2pm the day before requested tee time
  • Must be approved by the Head Golf Professional
  • Up to three complimentary guests

Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, 401(k), and more! ECG is an EOE!

POSITION SUMMARY
 
The 1st Assistant Golf Professional is responsible for greeting customers as they sign in to play golf. The Assistant Golf Pro will assist in the opening & closing duties of the shop provide outstanding customer service to all players and manage a clean, accurate tee sheet and customer profile.  The Shop Assistant collects green fees, seasonal dues and is responsible for the cleanliness, stocking and security
of the shop.

ESSENTIAL FUNCTIONS
The 1st Assistant Golf Pro:

• Supervision of all outside bag drop operations, player assistants, starters, and Pro Shop Employee Scheduling
• Organizing and Running Golf Tournaments and events for the Golf Club
• Answer and direct all incoming calls, take messages and deliver when appropriate
• Greet and direct all visitors; ask all players to sign in
• Inform players of course conditions (cart path only, reason for brown patches, etc.)
• Readies club cars for rental to customers
• Maintains a constant presence in the pro shop 
• Empties trash throughout the Pro Shop and Pro Shop offices daily
• Dust pro shop, clean, stock, ensure all surfaces and displays are clean and attractive
• Liaison between Tournament Staff, Player Assistants, Starter and General Manager.  Will
• Effectively communicate and coordinate information between all areas of the golf operation.

POSITION QUALIFICATIONS/REQUIREMENTS
 
Education/Credentials 

• High school diploma or equivalent

Experience

• Customer service and telephone experience
• Knowledge of the rules of golf
• Cash register experience extremely helpful
• Basic mathematical aptitude; ability to make change
• Excellent communication skills, positive attitude, and professional demeanor
• Ability to make every customer feel welcome at our course

 International Club Core Competencies
Accountability: Ability to accept responsibility and account for his/her actions.
 
Adaptability: Ability to adapt to change in the workplace.
 
Customer oriented: Ability to take care of the customers’ needs while following company procedures.
 
Enthusiastic: Ability to bring energy to the performance of a task.
 
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
 
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
 
Interpersonal: Ability to get along well with a variety of personalities and individuals.
 
Responsible: Ability to be held accountable or answerable for one’s conduct.
 
Safety awareness: Ability to identify and correct conditions that affect employee safety.
 
Tolerance: Ability to work successfully with a variety of people without making judgments.


Knowledge & Skills 
 
Active listening: Ability to actively attend to, convey, and understand the comments and questions of others.
Autonomy: Ability to work independently with minimal supervision.
Oral Communication: Ability to communicate effectively with others using the spoken word.
Energy: Ability to work at a sustained pace and produce quality work.
Friendliness: Ability to exhibit a cheerful demeanor toward others.
Judgment: The ability to formulate a sound decision using the available information.
Organization: Possessing the trait of being organized or following a systematic method of performing a task.
Problem Solving: Ability to find a solution for or to deal proactively with work-related problems.
Reliability: The trait of being dependable and trustworthy.
 
 Other Requirements
Must possess a valid driver’s license
 

PHYSICAL REQUIREMENTS

 
WORK ENVIRONMENT

The Assistant Golf Pro will be working in an active environment indoors which will require standing, bending over, and picking up objects as work duties require while also interacting with customers that come in and out of the shop.