What are the responsibilities and job description for the Student Services Specialist - Journey position at East Carolina University?
Position Details
Position Information
| Job Title | Student Services Specialist - Journey |
|---|---|
| Position Number | 976339 |
| Vacancy Open to | All Candidates |
| Time-Limited | No |
| Department Homepage | https://nursing.ecu.edu/ |
| Advertising Department | NURSING-COLLEGE OF |
| Division | Academic Affairs |
| Classification Title | 13150 Student Services Specialist |
| Competency Level | 2 - Journey |
| Working Title | Student Services Specialist |
| Number of Vacancies | 1 |
| Full Time Equivalent (FTE) | 1.0 |
| Full Time or Part Time | Full Time |
| Recruitment Range | $33,540 - $54,194 |
| Anticipated Hiring Range | $38,000 - $45,000 |
| Salary Grade Equivalency | GN07 |
| Work Schedule | M-F |
| Work Hours | 8-5 (with occasional extended hours and Saturday hours for Graduation and Recruitment activities) |
| Position Location (City) | Greenville |
| Job Category | Staff - Professional |
| Organizational Unit Overview | The mission of the college is to serve as a national model for transforming the health of rural underserved regions through excellence and innovation in nursing education, leadership, research, scholarship and practice. The ECU, College of Nursing continuously strives to create a learning environment and workplace culture that provides opportunity, support, and consideration for all students, employees, alumni, and other stakeholders. The Office of Student Services is part of the College of Nursing in the Health Sciences Division. Student Services is responsible for the oversight of recruitment, admission, advisement of undergraduate nursing majors, registration, clinical compliance, and graduation services in the College of Nursing. This office serves enrolled undergraduate and graduate students as well as prospective students. Student Services is a dynamic and busy office setting that provides essential services to enrich the student experience during enrollment. |
| Job Duties | The position provides leadership in all areas of experiential learning compliance. This position facilitates communication for faculty and students regarding compliance requirements. Multiple software platforms are used to manage reports to facilitate and monitor compliance information. Consulting with senior-level administrators will be necessary to discuss updates, changes, and practices regarding clinical requirements. A high level of communication skills are used for this position. This position will work with internal and external constituents to meet the requirements of the position and will navigate complex and sensitive confidential situations on a regular basis. This position will provide reports regarding students not in compliance weekly. This information will be shared with appropriate administrators and follow up with students as needed. This position will be maintain knowledge of program, policies, procedures, technology, and best practices in all areas related to higher education, ECU and the College of Nursing in order to be successful. |
| Minimum Education/Experience | Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. |
| License or Certification required by statute or regulation | None |
| Preferred Experience, Skills, Training/Education | |
| License or Certification required by the Department | None |
| Special Instructions to Applicant |
|
| Job Open Date | 04/29/2025 |
| Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. | 05/08/2025 |
| Open Until Filled | No |
| Quick Link for Direct Access to Posting | https://ecu.peopleadmin.com/postings/85885 |
| Alternate option | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications. |
| Nondiscrimination Statement | East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu. |
| Eligibility for Employment | Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S. |
| Department for People Operations, Success, and Opportunity | If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST. |
East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).
Salary : $33,540 - $54,194
