What are the responsibilities and job description for the Administrative Support Associate - Advanced position at East Carolina University?
This position works in the Continuing and Professional Education (CPE) unit of the Office of Innovation and Engagement and reports directly to the director for Continuing and Professional Education and is a key member of the CPE Office team that supports learners, staff, instructors, administrators, and community members through excellent customer service, a solutions-oriented approach, and collaborative, team-oriented attitude. The position serves as the key support staff to the Director and Program Specialists and supports the daily business operations and is the initial contact for all people calling or visiting staff in CPE and LLP which requires a high level of professionalism and knowledge regarding the programs, services, policies and procedures within the programs. This position will apply this knowledge in the performance of daily/routine duties and be able to interpret and explain information to internal and external stakeholders in a professional manner.
Duties for this position will include but are not limited to: managing daily payment logs, transaction reports, deposit reconciliation, third party invoicing and payments, regular budget reconciliations and close outs, answering phones, processing participant registrations, maintaining inventory, preparing routine reports, purchasing, travel coordination and reimbursements, contract preparation for undergraduate/graduate students and EPAFs, calendar management, meeting and/or event scheduling, assisting staff with CPE and LLP events, as well as other general administrative support duties to include copying and filing, mail distribution, updating spread sheets and templates, and escorting visitors as needed. This position also assists with personnel and human resources tasks, budget management, and maintaining organized and up to date digital and physical records for the unit. This position supports communication with the community and must maintain a professional presence and maintain confidentiality with sensitive data and information. This position is expected to apply substantial knowledge of CPE and ECU policies and procedures to the daily operations of the office, interactions with learners, instructors, staff, and community members, and in the analysis of situations and decision-making. This position independently plans workflow, establishes priorities, sets deadlines, and modifies work assignments, and workflow to ensure effective performance of all duties and delivery of services based on changing needs and requires a high degree of organization, self-direction, problem-solving, follow-up, progress report communication, and independence.
Minimum Education/Experience
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
License or Certification required by statute or regulation
None
Preferred Experience, Skills, Training/Education
Experience managing financial transaction and budgets
Proficiency in Microsoft Word, Excel, and Outlook
Proficiency in Microsoft Word, Excel, and Outlook
Experience with PeopleAdmin, Banner HR, Banner Finance, ODS, Dual Employment Forms, Mass Time Entry Forms, EHRA, Sharepoint Site and other university systems related to human resource actions
License or Certification required by the Department
None
Special Instructions to Applicant
- Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
- If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
- Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
- Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date
04/30/2025
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.
05/14/2025
Open Until Filled
No
Quick Link for Direct Access to Posting
https://ecu.peopleadmin.com/postings/85926
Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.
Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Department for People Operations, Success, and Opportunity
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
