Student Employment - IT Services Reception & Support Assistants

• Greet and assist visitors, directing them to appropriate IT personnel or resources.
• Manage the check-in and check-out of loaner equipment (e.g., laptops, power banks, peripherals).
• Facilitate equipment pickups and returns, ensuring proper documentation is completed.
• Answer phones, receive packages, and handle basic reception tasks.
• Perform other support duties as assigned by the supervisor.

• Availability to work at least one of the following days: Monday, Thursday, or Friday.
• Strong communication and customer service skills.
• Dependable, organized, and detail-oriented.
• Ability to manage routine tasks reliably and follow procedures.
• Familiarity with basic office equipment and technology is helpful, but not required.

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.