Hourly Student Employment - Central Reservations Office Assistant Event Speciali

ECU Department of Student Life is currently seeking several Central Reservations Office Assistant Event Specialists.

The Assistant Event Specialist position is a part-time position with clerical responsibilities that work with and support the functions of the Student Centers; including Office Assistants, Computer Lab Assistants, Welcome Center Assistants, Student Ushers, Event Assistants, and Central Reservations Office Assistants. Customer service specialist are directly supervised by professional staff within the Department of Student Involvement and Leadership.

The position is expected to fulfill the following general roles and responsibilities:

* Administrator: Complete all necessary paperwork, forms, tasks, and maintain logs as required. Attend scheduled shifts and know the staff manual protocols.
* Customer Service: Acknowledge and greet students, staff, faculty, and University guests. The Event Assistant Specialist will understand and utilize campus resources and departmental functions to work with faculty, staff, students, and guests of the University to connect each to resources as appropriate and assisting in navigating through campus. Keep the supervisor informed. Help create a welcoming environment.
* Clerical Aid: Be able to file records, maintain records/logs, answer telephone calls, and relay messages to the appropriate contact. Be able to operate common office equipment such as computers, copiers, scanners, calculators, and fax machines.
* Set Ups for Event Assistants: Be able to read operations reports and complete all setups and break downs for events. Safely lift and arrange tables, chairs, and other items required for set up completion. Break down tables, chairs, and other items throughout the university's student centers and Brody School of Medicine.
* Security: Provide for the safety of patrons during events, enforce facility policies and capacity, deter theft, and be knowledgeable of emergency evacuation/lock down procedures.
* Team Member: Attend all training sessions, support staff team, and help when needed. Maintain positive communication with staff and all Student Involvement and Leadership employees.
* University Representative: Serve as a positive role model. Serve the needs of students, staff, faculty, and University guests. Be mindful of social media tags/posts and represent Student Involvement and Leadership as well as East Carolina University positively.

As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Ten Skills Employers Seek and CAS Learning Domains:
* Effective Communication
* Accountability/Integrity
* Professionalism
* Cash Handling
* Problem Solving/Effective Reasoning
* Initiative
* Conflict Resolution
* Teamwork
* Adaptability/Resiliency
* Organization/Planning
* Technical Skills

Applicants should be prepared to work at Brody School of Medicine and Health Sciences Student Center, in addition to main campus Student Centers.

Applicants should be enrolled as a student and be in good academic standing with East Carolina University, as well as local, state, and federal laws. Additionally, candidates must possess a minimum cumulative GPA of a 2.00.

Please upload Resume, Week at a Glance Class Schedule for Fall 2026.

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.