Director, Student Success

Be a Pirate!

East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Academic Affairs, led by the Provost and Senior Vice Chancellor for Academic Affairs, comprises the university's colleges, schools and libraries, along with other academic support and administrative units. Academic Affairs works collaboratively to strengthen ECU's culture of academic excellence in line with our mission to be a national model for student success, public service and regional transformation.

The College of Nursing's mission is to serve as a national model for transforming the health of rural underserved regions through excellence, and innovation in nursing education, leadership, research, scholarship, and practice. The college continuously strives to create a learning environment and workplace culture that provides opportunities, support, and consideration for all students, employees, alumni, and other stakeholders.

The College of Nursing Department of Student Services is committed to supporting both undergraduate and graduate students through comprehensive enrollment and student support services. It oversees a variety of initiatives aimed at promoting enrollment, retention, and graduation. The office manages key areas such as marketing, recruitment, academic advising, application review, admissions, counseling and well-being, , placement and compliance for experiential learning, licensure and certification, and scholarships.

The Director of Student Success provides strategic and operational leadership for student success initiatives with a team of 3 Student Success Coordinators for a student body of approximately 3,000 students. The position provides strategic leadership to promote student retention, progression, and graduation for students enrolled in the College of Nursing undergraduate and graduate programs. The Director of Student Success collaborates with faculty, staff, and campus partners to design and implement evidence-based initiatives that foster academic achievement, personal growth, and professional readiness. This role requires a data-driven, student-centered professional who can translate student performance metrics into actionable retention strategies while ensuring compliance with FERPA and other university policies. The Director will lead programming, workshops, and other efforts that support the unique needs of intended and enrolled BSN students.

Key Responsibilities Include:

Master's degree required, plus 5 years of relevant experience; or Bachelor's degree plus 7 years of relevant experience in leadership education, college student services, higher education administration, student personnel, counseling, or related field.

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. In addition to submitting a candidate profile online, please submit online the following required applicant documents:

* Curriculum Vitae
* Letter of Interest
* List of Three References (noting contact information)

At the time of employment, two to three original letters of reference, official transcripts, a criminal background check, and proper documentation of identity and employability are required. Please be aware that if selected as the candidate of choice, an automatic e-mail will be sent to the individuals entered by the applicant in the References section of the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement.

Applicants must be currently authorized to work in the United States on a full time. This position is contingent upon availability of funds.

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.