What are the responsibilities and job description for the Community Advisory Board Liaison position at East Bay Community Action Program?
Description
Help put community voice at the center of behavioral health care
EBCAP's Certified Community Behavioral Health Clinic (CCBHC) is built on a simple idea: the people we serve should help shape how we serve them. Our Community Advisory Board (CAB) brings together clients, families, advocates, and community partners to guide our work. We're looking for a skilled connector and facilitator to make sure their voices lead to real change.
As CAB Liaison, you'll be the bridge between the board and CCBHC leadership. You'll run productive, welcoming meetings, turn community feedback into concrete improvements, and show the community how their input is making a difference.
Key Responsibilities
What you'll do
- Lead the CAB meeting cycle: build agendas, prepare materials, take minutes, and follow up on action items.
- Turn feedback into action: document CAB recommendations, route them to the right teams, and track progress through to measurable outcomes.
- Keep leadership informed: report on the status of recommendations and make sure CAB perspectives are part of strategic planning, service design, and evaluation.
- Build a strong, representative board: recruit, screen, and onboard new members, and keep current members engaged and informed.
- Collaborate across the organization: work with clinical, quality, and operations staff to answer CAB questions and follow up on priorities.
- Keep good records: maintain membership, attendance, recommendations, and outcomes to support audits, grant reporting, and quality monitoring.
- Engage the wider community: coordinate events, presentations, and public forums that build trust and visibility.
Skills, Knowledge & Expertise
What you bring
- 3 years of experience in community engagement, stakeholder coordination, advocacy, behavioral health, or a related field
- Experience facilitating groups or coordinating advisory boards, coalitions, or similar bodies
- Experience tracking projects, documenting outcomes, and coordinating follow-up across teams
- Strong communication skills and the ability to build trust with people from diverse backgrounds
- Confident facilitation that draws out different viewpoints and moves groups toward consensus
- Excellent organization and follow-through, even with competing deadlines
- Sound judgment with confidential and sensitive information
- A culturally and linguistically responsive approach to community engagement
Job Benefits
For Full-Time Employees Working 30-40 hours per week, EBCAP offers:
- Comprehensive medical and dental insurance plans (BCBSRI) with heavy subsidization
- Supplemental vision insurance
- Voluntary medical and dependent care flexible spending accounts
- Up to 3% matching 403(b) retirement plan
- Employer-paid life insurance
- Generous paid time off including vacation, holidays, personal days, and sick time
- Mileage reimbursement
- Tuition reimbursement
- Center-paid training/CEUs opportunities
- Employee assistance program
About East Bay Community Action Program
East Bay Community Action Program (EBCAP) is a non-profit 501(c)(3) organization that provides high-quality, comprehensive, and accessible health and human services to people across eastern Rhode Island. Founded as part of President Johnson's War on Poverty in 1965, EBCAP now serves ten communities with over 20 distinct programs — including primary medical and dental care, behavioral health services, early childhood education, and community support programs for children, youth, families, adults, and seniors.
Our 521 employees work across more than ten locations, addressing everything from immediate needs like food and housing to long-term health and wellness. If you are looking to make a meaningful impact on the lives of Rhode Islanders, we encourage you to apply.
Equal Opportunity Employer
East Bay Community Action Program (EBCAP) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
EBCAP is a federal contractor subject to Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities and protected veterans without discrimination in all employment practices.
If you require a reasonable accommodation to participate in the application or interview process, please contact People Operations at peopleoperations@ebcap.org (401) 431-9870 x1615.
Salary : $47,653 - $72,062