Accounts Payable Specialist I

JOB SUMMARY:  Work with AP Manager and Senior AP Specialist to ensure all carriers are paid in a timely manner while maintaining accurate data and nurturing relationships with carriers. The Accounts Payable Specialist is an entry-level accounting position that is responsible for all incoming phone calls, processing all Carrier invoices, and developing proficiencies in Mcleod, Navix and general accounting processes.

ESSENTIAL DUTIES

• Build and maintain positive relationships with carriers.
• Work collaboratively with the AP Manager, other Accounting teams, and Operations teams to ensure timely carrier payments and resolution of outstanding issues
• Cross train and ability to provide support to other roles within the accounting dept.
• Review and approve all carrier invoices and required backup documentation through Navix
• Research routine discrepancies to resolution, escalating where appropriate.
• Review and image all carrier quick pay invoices and required backup documentation.
• Check and respond accordingly to pay status and other miscellaneous requests.
• Answer all calls coming into the Accounting Department and handle them accordingly.
• Develop and continue to increase proficiency within McLeod, Navix, and general accounting principles.
• Reach out to carriers for paperwork when needed.
• Monitor Navix queues, aging reports, and payment statuses to identify and address issues proactively
• Complete and return aging reports requested from carriers and factoring companies.
• Handle all remittance requests from carriers and factoring companies.
• Process all direct deposit setups received via email.
• Send Rate Cons to carriers when requested. 
• Ability to accurately respond to rate verification requests
• Ability to navigate work-flow process, follow through and resolve Refund Requests
• Maintain a commitment to the mission, vision, and values of EASE and demonstrate a commitment to high professional ethical standards.
• Ability to work in a fast-paced environment by remaining flexible and handling change with ease.
• Demonstrate efficient time management skills by being punctual and reliable. 
• Maintain a commitment to the mission, vision, and values of the organization and demonstrate a commitment to high professional ethical standards.
• Display effective communication skills for both verbal and written correspondence, ensuring all communication is respectful, professional, and polite.
• Other duties as determined by management

Education & Experience

• High School Diploma or GED required.
• A bachelors degree and a minimum of 1 year related experience, or a associates degree and a minimum of 2-3 years related experience or a minimum of 4-6 years related experience preferred.
• Additional related trainings and certifications will be weighted on a case by case basis.

Additional Desired Skillset

• Customer service-related talents.
• Excellent communicator with a great phone presence.
• Constructive problem solver.
• Proficient in Outlook and Teams; intermediate in Excel and Word.
• Experience in transportation industry an asset, otherwise must be willing to learn a lot very fast.
• Ability to remain calm under sometimes stressful situations.
• Ability to adapt quickly to different situations and multi-task.