What are the responsibilities and job description for the Senior Collection Specialist position at EarthCam?
Senior Collections Specialist
Who We Are
EarthCam is a global leader in webcam technology that gives construction teams real-time visibility into their jobsites—anytime, anywhere. Our solutions support project monitoring, documentation, promotion, and jobsite security across construction projects worldwide.
Our platform delivers live video, time-lapse recordings, progress tracking, and site security, powered by smart AI tools that turn visual data into useful insights for better decision-making. Since creating the first construction webcam in 1996, EarthCam has been trusted on major projects like One World Trade Center, SoFi Stadium, and the Panama Canal Expansion, and integrates with tools such as Procore, Autodesk, and Bentley.
We’re a collaborative, hands-on team that builds our technology in-house and works closely across departments to solve real problems for real users.
Job Description
EarthCam is seeking a Senior Collections Specialist to join our finance team. This role is responsible for driving the strategy and execution of our accounts receivable process, mitigating financial risk, and securing timely payments from our most complex corporate and enterprise accounts.
The ideal candidate is a seasoned financial professional with an advanced understanding of credit control, high-level negotiation, and B2B dispute resolution. You will serve as an escalation point for delinquent accounts and partner closely with finance leadership to optimize Cash Flow and lower Days Sales Outstanding (DSO).
Responsibilities
- Manage and optimize the collections process for key enterprise and high-value accounts.
- Lead professional outreach via phone and email to resolve complex past-due balances.
- Structure and negotiate strategic payment plans, settlements, and promissory notes.
- Investigate and resolve complex billing discrepancies by collaborating with cross-functional leadership.
- Maintain meticulous records of all communication and account statuses within the CRM/ERP system.
- Analyze aging reports and deliver performance metrics and cash flow forecasts to management.
- Identify high-risk accounts and lead the escalation and legal pre-litigation review processes.
- Mentor junior team members on negotiation tactics, collection policies, and system workflows.
- Ensure strict compliance with corporate accounting policies and credit regulations.
Who You Are
- Strategic and highly detail-oriented with an analytical approach to cash flow management.
- Expert communicator capable of navigating high-stakes corporate payment conversations with diplomacy.
- Advanced problem-solver who can independently untangle billing obstacles and find win-win solutions.
- Results-driven professional motivated by hitting cash collection goals and reducing corporate risk.
- Adaptable multi-tasker who thrives under deadlines in a fast-paced environment.
- Leader by example who brings composure, emotional intelligence, and professional discretion to the team.
Qualifications
- 6–8 years of experience in B2B collections, commercial credit control, or accounts receivable.
- Proven track record of successfully managing high-volume enterprise accounts and lowering DSO.
- Advanced negotiation skills with experience dealing with corporate legal and procurement departments.
- High proficiency in Excel (VLOOKUPs, pivot tables) and advanced accounting data analysis.
- Hands-on experience with major enterprise ERP systems
- Deep understanding of credit laws, commercial collection regulations, and financial compliance.
What We Offer
At EarthCam, we believe great work starts with feeling supported, valued, and inspired. We offer a competitive compensation package and a people-first environment where innovation, growth, and collaboration thrive.
Our benefits include:
- $75K and performance-based bonuses
- 100% company-paid health insurance (single coverage)
- Dental and Vision insurance
- 401(k) plan with generous company matching
- Paid time off plus paid holidays
- Complimentary breakfasts, lunches, and snacks
- Team events, BBQs, and our annual company Olympics
We’re proud to foster an energetic, entrepreneurial workplace where your ideas matter and your career can grow.
Recruitment Fraud Disclaimer
EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone. For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here.
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