What are the responsibilities and job description for the Front Desk Receptionist / Operatory Assistant position at Earnest L Trent DDS?
Overview
We are seeking a dynamic and detail-oriented Front Desk Receptionist / Operatory Assistant to join our professional team. This vital role combines front desk responsibilities with clinical support, ensuring a seamless experience for our patients and efficient operation of the practice. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a friendly, professional demeanor.
Responsibilities
- Greet patients upon arrival, ensuring a positive first impression and smooth check-in process.
- Answer phones promptly and professionally, providing accurate information and scheduling appointments efficiently.
- Manage patient records with great detail, including data entry, filing, and updating electronic health records.
- Assist the clinical team by preparing operatory rooms, sterilizing equipment, and supporting dental procedures as needed.
- Coordinate appointment scheduling, calendar management, and follow-up communications to optimize daily operations.
- Handle billing procedures and process payments accurately
- Provide exceptional customer service by addressing patient inquiries and confirming appointments
Experience
- Prior office management or administrative experience in a healthcare or dental setting is preferred.
- Demonstrated clerical skills including data entry, filing, proofreading, and document organization.
- Ability to adapt to new software or office management systems quickly.
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
Pay: $13.00 - $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
Work Location: In person
Salary : $13 - $14