Welcome Desk Attendant

Earlham College is a Top 100 National Liberal Arts College located in Richmond, IN, a small city that's just a short drive away from several major metropolitan areas including Dayton, Cincinnati, Indianapolis and Chicago.

Richmond and Earlham have a symbiotic relationship. Through research, studies, internships and volunteering, Earlhamites offer Richmond expertise and service as Richmond offers our students the chance to gain valuable, real-world experience. Our community assumes no religious affiliation but follows Quaker principles and practices, which include respect for persons, integrity, a commitment to peace and justice, simplicity, and consensus-based community decision-making. Earlham is committed to and proud of being a diverse and inclusive place most clearly visible in our student body: 20% of our student body are international, coming from 60 nations in 2022, and 24% are domestic students of color. Faculty and staff also bring tremendous diversity to the College; many have lived and worked outside the United States, and they make a point of drawing on those experiences in their interactions with students. Additionally, Earlham makes it a priority to serve as a safe and welcoming place for LGBTQ communities and has a four-star rating on the Campus Pride Index. Our community is characterized by respect for every person and a commitment to social justice. Equity and inclusion are central to Earlham's institutional priorities and our leadership is committed to widening the path to an Earlham education.

Position Overview 

The Welcome Desk Attendant provides customer services support to members and guest and oversees shift operations of the Athletics and Wellness Center Welcome Desk and Membership Services. Successful candidate will greet Center guests, supervise entry into the facility, and maintain the desk.

Primary Duties & Responsibilities

• Greet AWC guests.
• Administer memberships.
• Maintain facility entry system database.
• Monitor and ensure proper check-in procedures are followed.
• Report on-time to work with proper uniform.
• Address concerns and questions regarding programs facilitated within the Athletics and Wellness Center and by Wellness Programs.
• Complete shift report in its entirety.
• Attend staff meetings and training sessions.
• Follow procedures and policies as outline in the Employee Handbook.
• Know and enforce AWC policies.
• Other duties as assigned.

 Qualifications

• High School Diploma or GED required.
• Good communication and organizational skills.
• Ability to work with a variety of people.
• Strong customer services skills.
• Pleasant personality for answering telephones and greeting guests in person.
• Experience with computers including word processing, spreadsheet, and database management.
• Ability to carryout detailed instructions.
• Ability to work well in team settings.
• CPR and AED certified or willingness to obtain within 60 days of employment.

 To Apply

Please submit the following materials with your application:

• Cover Letter
• Resume
• List of Three References with Contact Information 

The review of applications will begin immediately and continue until the position is filled.

Employee Benefits at Earlham

• Medical, Dental, and Vision Insurance*
• Company paid Long-Term Disability after 1 year of full-time service*
• Basic and Voluntary Life insurance* 
• Employee Assistance Program*
• Campus Store Discounts
• Free ticket vouchers for Richmond Symphony Orchestra
• Wellness Center Free Membership or Discount for eligible employees
• Athletic Games-Free entry to all home games 
• Free entry into most Theatre/Music shows
• Tuition Benefits for Immediate Family for eligible employees*
• 403(b) Retirement* – For eligible employees, Earlham will contribute a non-elective contribution equal to 5% of gross pay after 2 years of service. After 3 years of service, this non-elective contribution increases to 8%. Vesting credit is available for new employees with previous service in the education sector with required documentation.
• Many Wayne County Chamber of Commerce member businesses offer discounts to anyone with an Earlham ID

*All employee benefit offerings are subject to employee eligibility per plan documents. 

Earlham College is an equal opportunity employer and prohibits discrimination against any individual based on race, color, national origin, gender, sex, sexual orientation, gender identity, gender expression, age, disability, veteran status, genetic information, religion, or other protected classifications under applicable laws. The College is committed to building a diverse community that reflects the makeup of society and particularly welcomes and supports individuals from historically marginalized groups. As an institution with a Quaker identity, Earlham also encourages applications from members of the Religious Society of Friends (Quakers).

Earlham College complies with the Americans with Disabilities Act (ADA) and applicable state law. If you are an individual with a disability and require a reasonable accommodation to perform the essential functions of the position, or to participate in the hiring process, please contact the Earlham College Office of Human Resources.

Earlham's Work Authorization Policy

Earlham utilizes E-Verify to confirm employment eligibility for all newly hired employees within the United States.