What are the responsibilities and job description for the Receptionist position at Welcome! (All Jobs)?
Receptionist
What will you be doing and how will you make a difference at American Senior Communities?
- Making a difference in the lives of those we serve by providing them with excellent customer service
- Offers an energetic, positive and sincere presence when welcoming guests, determining the nature of their business, and announcing to the appropriate personnel
- Operate multi-line telephone system, directing incoming calls and providing clerical assistance as needed
- Answers questions about the organization or community and provides callers with address, directions, and other information
- Assists the Office Manager/Benefits Contact with tracking applicant flow and ensures application packets are current, presentable and up-to-date
ASC Benefits and Perks may include:
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- Top competitive market wages
- Paid Time Off (PTO), holiday pay and opportunities to earn additional PTO
- Access a portion of your earned wages before payday with PayActiv
- Medical, vision & dental insurance with Telehealth option and flex spending accounts
- 401(k) retirement plan options
- Paid training, skills certification & career development support
- Continued education opportunities with company-sponsored scholarship programs
- Tuition reimbursement and certification reimbursement
- Lucrative employee referral bonus program
- Employee assistance program & wellness support
- Retail, food & entertainment discounts, and so much more
*Full-Time and Part-Time Benefits may vary, terms and conditions apply
Requirements:
- High school diploma or GED; or, one (1) to three (3) months related experience and/or training; or, equivalent combination of education and experience
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to apply common sense understanding to carry out detailed, but uninvolved, written or oral instructions
- Ability to deal tactfully and professionally with employees, residents, family members and/or vendors during difficult or emotional customer situations
- Ability to type and knowledge of Microsoft Word
About American Senior Communities
Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.
American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80 American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we’ll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling.