What are the responsibilities and job description for the Medical Receptionist position at Ear Nose & Throat Associates?
A privately owned, rapidly growing ENT practice in Gainesville, VA is searching for a qualified, professional, and dependable Patient Care Coordinator / Front Desk Scheduler.
Job Description:
- Greet guests warmly as they arrive
- Manage the registration process
- Ask for identification and ensure that the provided credentials are accurate
- Facilitate guest check-ins and check-outs appropriately and efficiently
- Actively seek to optimize the patients' and guests' experience
- Schedule appointments in person and by telephone
- Strive to maintain timeliness of patient appointments by effectively communicating with providers' teams when a patient arrives
- Monitor quality and timeliness of patient flow and troubleshoot/problem solve to optimize flow
- Comfort and connect with patients and their guests by being sensitive to their anxieties and needs
- Communicate clearly and frequently with coworkers to enhance cohesion of the entire team
- Maintaining a clean, tidy, and orderly reception area
- Input documents and information into the electronic medical record
- Maintain patient accounts/records by obtaining, recording, and updating personal and financial information with high degree of accuracy
- Answer and route calls, provide appropriate information about the practice and its providers
Our successful candidate should be very professional, punctual, reliable and accountable for quality of their work; be warm, kind and friendly yet efficient and comfortable working as part of a team in a fast-paced environment.
Requirements:
- 6 months experience in the medical field
- ENT practice experience preferred, but not required
- EMR experience required
- Strong communication skills
- Positive and energetic personality
- Reliable and dependable attendance record
If you are a hard worker, detail oriented, and a team player whose mission is to provide the highest quality patient care and customer service, then you are the perfect candidate for us. Our organizational culture places great value on friendliness, warmth, listening skills, a strong work ethic, and respect for all people.
Compensation is negotiable based on experience.
Benefits:
Paid time off
Paid holidays
401(k) plan with matching
Performance based bonuses
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- Health insurance
- Paid time off
Work Location: In person
Salary : $17 - $20