What are the responsibilities and job description for the Medical Receptionist position at Ear Nose and Throat Specialists of Northern...?
We are currently seeking a dynamic and customer-focused individual to join our team as a Front Desk Receptionist. In this role, you will be the first point of contact for patients visiting our office and will play a crucial role in ensuring a positive experience from check-in to check-out.
Responsibilities:
- Greet patients and visitors with a welcoming and professional demeanor
- Schedule appointments and manage the appointment calendar efficiently
- Verify patient information and insurance coverage accurately
- Answer phone calls and address inquiries or direct them to the appropriate department
- Assist with patient intake forms and medical history documentation
- Process payments and handle billing inquiries
- Maintain cleanliness and organization of the reception area
- Collaborate with medical staff and other team members to ensure smooth operations
Requirements:
- Previous experience in a medical office setting preferred
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Proficiency in computer applications, including electronic medical records systems
- Ability to multitask and work efficiently in a fast-paced environment
- Compassionate and patient-centered approach to customer service
- Knowledge of medical terminology is a plus
- Must be a Spanish Speaker
Benefits:
- Competitive salary commensurate with experience
- Comprehensive benefits package, including health insurance and retirement plans
- A supportive and collaborative work environment
- The chance to make a meaningful impact on the lives of our patients
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $20