What are the responsibilities and job description for the Client Relations Specialist position at EAK Good Neighbor?
EAK Good Neighbor Homecare is a Financial Management Services Agency (FMSA). We provide payroll and billing services to Medicaid recipients who have chosen to act as the employer of their caretakers through the Consumer Directed Services Option. We are a high paced, ever changing and growing company looking for the newest addition to our team.
The Client Relations Specialist’s primary responsibilities include guiding new clients through the Admission and Hiring processes. This position will be the primary point of contact for remote Admissions Specialists and all clients/employers and employees through the onboarding processes. Additionally, this position is responsible for completion of new client and/or employee documentation.
- Act as main point of contact for referral sources, new clients/family, and Admission Specialist through the onboarding process.
- Provide documentation for appropriate services to Admission Specialist and review/correct upon receipt.
- Establish new client to include EIN setup and establishing client account in current database.
- Handle all hire paperwork to ensure forms are complete. run background checks and report results to the client/employer for their hiring decision.
- Enter employee information in database for new hires and create documents for pay rate changes by budgeting upon new hire for established clients.
- Competently handle multi-line phone system. Demonstrates understanding of system features
- Additional tasks as assigned by supervisor.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Ability to Commute:
- Mount Vernon, TX 75457 (Preferred)
Work Location: In person
Salary : $15 - $18