What are the responsibilities and job description for the Cocktail Server position at Eagle Mountain Casino?
TITLE: COCKTAIL SERVER
REVISED: August 1, 2022
APPROVED: October 1, 2024
The Cocktail Server takes cash from the guest and buys drinks from the Bartender.
DUTIES AND RESPONSIBILITIES:
- Have a small bank to be able to purchase liquor and beer drinks from the Bartender and change the guest.
- Ensure all orders are properly rung up on the point of sales computer.
- Open assigned areas/outlets at the proper time and to the standard set. Must be in the station and ready to work at the start of shift.
- All guests visibly looking thirty (30) years old and under must be checked for proper identification to ensure being over the age of twenty-one (21) before having any alcoholic beverages.
- Watch for any intoxicated guests and abuse problems. When a situation occurs notify the Beverage Supervisor or Management on duty.
- Garnish mixed drinks according to set standards/procedures.
- Report to work at the assigned and scheduled time in the proper uniform shoes and appearance.
- All other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
- The minimum age requirement is twenty-one (21) or older.
- High school graduate or equivalent.
- At least two (2) years’ experience preferred as a food/cocktail server in a large volume bar/restaurant or casino bar. Prior working experience as a food server is grounds for consideration.
- Thorough knowledge of all emergency procedures and exits, safety and cleaning procedures.
- Knowledge of all the cleaning and chemical supplies
- Have the ability to provide excellent guest service and communication skills.
- Computer knowledge of how to run the POS machine and printers.
- Knowledge of drinks.
- Take drink orders from guests and serve in a proper and courteous manner – must pick up any dirty glassware and dispose of beer bottles.
- Ability to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.
PHYSICAL AND ENVIRONMENTAL:
- Must have the ability to lift 35lbs.
- Able to work/ stand (be on your feet) for long periods of time in a fast-paced environment.
- The noise levels range from moderate to high.
- The immediate work environment may be a smoking environment.
- Exposed to ringing bells and flashing lights on the casino floor.
- Must be able to perform all essential duties of the job with or without reasonable accommodation.
Salary : $16 - $17