What are the responsibilities and job description for the Information Technology Technician position at Eagle Haven Computers Inc.?
Company Description
At Eagle Haven Computers Inc., customer needs are our top priority. With over 29 years of experience serving Central PA, we are committed to being a one-stop shop for all technology needs. Our team possesses a broad skill base and continually adapts to learn new skills to successfully complete challenging projects. We are long-time members of the Clearfield Chamber of Commerce, and our management team includes graduates of Lock Haven University and Penn State University.
Role Description
This full-time, on-site Information Technology Technician role is located in Clearfield, PA. The technician will provide technical support, troubleshoot IT issues, and perform routine maintenance on computer systems. Day-to-day tasks include addressing customer service requests, installing and configuring hardware and software, and collaborating with other team members to solve complex technical problems. Installing security camera, and network equipment on-site. Consulting with clients on IT/Security at their business. Training clients and staff on new systems and technologies is also a key responsibility.
Qualifications
- Possess skills in Troubleshooting and Technical Support
- Experience in Information Technology and providing Customer Service
- Ability to provide Training on systems and technologies
- Strong communication skills and ability to work collaboratively
- Detail-oriented with strong organizational skills
- Relevant certifications or a degree in Information Technology or a related field is a plus