Quality Assurance Supervisor - Waupun, WI

Eagle Flexible Packaging is seeking a Quality Assurance Supervisor to be a go-to leader within Quality Assurance Department. This entails auditing the work of others, providing training, delegating responsibilities, and liaising with other departments. The Quality Assurance Supervisor is responsible for supporting manufacturing operations in the areas of product quality and reliability while maintaining Quality Assurance documentation and files. The Quality Assurance Supervisor is a leader in using quality techniques to track, analyze, and report on materials, processes, and products to ensure they meet Eagle’s quality standards, customer specifications, and regulatory requirements. In addition to their leadership role, the Quality Assurance Supervisor has responsibilities for directly managing quality oversight in the production area; this includes performing quality checks and audits.

Primary Duties and Responsibilities:

• Supervise, train, and develop QA Technicians. Manage time/attendance, coaching, performance evaluations, and corrective actions.
• Develop and communicate daily work plans to ensure 100% quality coverage during production operations.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Serve as primary contact for Quality issues, making timely “Go/No Go” decisions of product quality.
• Conduct start-up approvals, in-process inspections, and final release verifications to ensure compliance with specifications.
• Establish and document flexographic process control data and maintain specification records.
• Oversee organization of the QA lab and Quarantine area
• Ensure compliance with SQF food Safety Code, GMPs, HACCP principles, and internal SOPs.
• Support creation, revision, and control of Quality Assurance documents, including SOPs, work instructions, test methods, and inspection records.
• Maintain and log first-run samples, color standards, and family color documentation.
• Support CAPA/SCAR system, ensuring timely investigation, corrective action, and effectiveness verification.
• Ensure accurate and timely completion of job approval checklists, QA checklists, and daily audits.
• Support root cause investigations, risk assessments, and implementation of preventative measures.
• Monitor and analyze quality performance metrics, driving improvements to reduce nonconformances and increase efficiency.
• Collaborate with cross-functional teams (Production, Maintenance, Engineering, Purchasing) to resolve quality issues and improve processes
• Ensure that all company food safety and quality assurance procedures are followed at all times. Escalate any issues/concerns to management.
• Other related duties as assigned.

Requirements:

• High school diploma or equivalent (GED).
• Minimum one year relevant Quality Assurance leadership experience.
• Strong leadership aptitude, including ability to train and motivate team members as well as effectively plan and delegate responsibilities.
• Demonstrated knowledge of various quality assurance testing methods, including destructive (functional), in-process (attribute & variable), and controlled; proficient in the use of relevant testing equipment and measuring devices.
• Comprehensive understanding of the Quality expectations, tolerances, and acceptable defect rates.
• Quality critical, continuous improvement, and detail oriented mindset – able to see the big picture and understand the importance of each step in the quality process.
• Proactive mindset with ability to take initiative.
• Effective problem-solving skills with willingness to ask questions about processes and procedures.
• Professional proficiency in verbal and written English, including ability to efficiently and professionally communicate issues appropriately when they arise and properly document in-process and completed work.
• Demonstrated sense of personal accountability.
• Excellent work ethic with inquisitive mindset, persistence, and willingness to advance knowledge base.
• Excellent organization and time management skills, including ability to prioritize and troubleshoot in a fast-paced manufacturing environment.
• Basic computer software skills, including proficiency in Microsoft Word and Excel as well as ability to learn new programs.
• Must have excellent color perception and be able see with or without corrective lenses.
• Must be able to sit and stand for prolonged periods of time and lift 50 pounds or more.
• Must be able to stoop, kneel, and climb a ladder and stairs.

Preferred Qualifications:

• Bilingual in English/Spanish strongly preferred.
• Experience in the flexible packaging industry.
• Experience in a Quality Assurance leadership role.
• Experience as a printing press lead or supervisor.

Flex Your Potential with Eagle! We are committed to supporting our employees’ career growth and aspirations and provide full-time team members with the following benefits:

• Medical Insurance – On the first of month following 60 days of employment, employees can choose from 1 PPO/HRA plan and 2 PPO/HSA plans all provided by BlueCross BlueShield of Illinois. Employees based in Illinois may also choose to enroll in an HMO/HRA plan provided by BlueCross BlueShield of Illinois.
• HRA / HSA Contributions – Participants in the employer-provided medical insurance program will receive funds from Eagle for either their HRA (for PPO/HRA enrollees) or HSA (for all PPO/HSA enrollees). The annual amount provided to each participant is based on one’s enrollment tier per the following schedule: $1,500.00 for Employee Only coverage, $3,000.00 for Employee Spouse or Employee Child(ren), and $4,500.00 for Family coverage.
• Dental Insurance – On the first of month following 60 days of employment, employees can enroll in dental insurance provided by BlueCross BlueShield of Illinois.
• Vision Insurance – On the first of month following 60 days of employment, employees can enroll in this voluntary benefit through BlueCross BlueShield of Illinois.
• 401K Plan – Plan entry date is the first of the month following 6 months of service. Eagle provides its employees with a 100% match up to 1% and 50% match up to 6%.
• Company Paid Short Term Disability – The Short Term Disability premium is 100% paid by Eagle.
• Company Paid Long Term Disability – The Long Term Disability premium is 100% paid by Eagle.
• Life Insurance – The Basic Life premium is 100% paid by Eagle and is a flat $20,000 benefit for all FT, benefit eligible employees. Employees have the option to purchase additional voluntary life insurance for self, spouse, and dependent children.
• Vacation/PTO: The amount of vacation/paid time off (PTO) employees receive each year starts at 80 hours (2 weeks) each year, which accrues at a rate of 1.538 hours per week, and increases with the length of employment.
• 8 Company Paid Holidays – Eligible after 60 days of employment.
• Sick Leave – Eligible for paid sick days at the rate of 3 days (24 hours) per year after 6 months of service (prorated for per the calendar year).
• Tuition Reimbursement – Following 6 months of employment, employees are eligible for reimbursement for courses, certifications, and training programs that support their Eagle careers.

Eagle Flexible Packaging is an Equal Opportunity Employer

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person

Salary : $25 - $30